This urgently needs to be addressed - our recent game has been doing extremely well since launch - players absolutely loving the game and all KPIs really good, multiple stats in the 95th percentile or above. Average session time is <15min - we’re at 20min+. We were growing nearly every day, having peaked at 12.5K concurrent users last Saturday. We are now down to barely 3K concurrent users - and continuing to lose users alarmingly fast.
Then on Sunday, we were put into an UNKNOWN genre as it still displays “N/A” with no other information, and the 10th percentile of session time went from 13 minutes to 29 minutes (???) How is anyone possibly able to compete with that? I have never heard of any game, ever, having such session time, especially not a tycoon. This is insane and has killed our game almost entirely within 3 days.
Lol, roblox went full evil with this one. This should be nearly illegal. Telling everyone the update that affects 100s of peoples income comes out 50% completed, with 0 responses, tons of bugs and drops tons of CCU with 0 response.
just Who was this team? Do we have any way to contact them ? and what training did they go through to choose these Genres our games landed in? I’m very curious the Win ration of the selections and how many experiences were used for this testing! Im interested in the big data on this to validate if the winners of this selection are actually performing well vs us that are reporting doing so awful, thanks for any updates!
They also have a list of Staff members to assist us with these types of issues, I’m certain if we are loud enough on this we can get results within a respectable time, cheers mate!
Wow! My game had the same issue! It went from 1,500,000 roblox recc impressions for 3 consistent months to now 31! I’m not even joking, and I’m trying everything I can to change it!
same here. It’s starting to kill some games, roblox seems to randomly change the audience pushed without changing the genre visible for me (resulting in couple statistics dropping and a pretty big drop in DAU) while the genre stays on N/A
Real… I just released another game it says NA surely going to destroy the game in discovery. Also i love how they said 'you will be able to choose your genre by the end of October" and nothing…
Does not seem to be, and No activity or responses from the Dev relations team either. Seems we must still wait at the mercy of the Algorithm Best of luck to you all mates!
OK This is news but I dont understand, Why are we not getting this news? and why is nobody from Roblox communicating these changes. Also is anybody else getting this and have to Appeal?
Today we shared that you can now edit your genre and subgenre. Please take a look at the details here. We apologize for the delay in launching this feature.
@bballerblox thanks for the update, but I think it’s too extreme to restrict genre changes to once per 3 months. What is the basis for that long of a cooldown?
