Hello, hope you are feeling well today. In my game there is something weird that some players in Mac or Phones ain’t able to move, Speed, Jump, and PlayerController haven’t been disable or reduced. They ain’t just able to move at all, the only thing they can do is jump. Ok when I made the game, I used a very old place like a year old, and then I edited as a new completely game and publish it. Do you guys think this can cause the problem for that? I am wondering: If old places can have very old data that even with publishing they won’t be updated, other than the normal place. Is this true or false? In my opinion I think old places have some errors and even with publishing them this errors won’t go away. Please help me.
It being an old place wouldn’t cause this I don’t think. Have you tampered with the control scripts at all? Overwritten them? Is there a GUI covering the mobile controls?
There are no errors in the console, I mean you are able to move in mobile, is just a bit difficult but there are some people that can’t move at all even in Macs. There are small cases in Mobile.
I am not entirely sure when the Mobile buttons changed but the same thing became an issue with my game (2K20), where our GUIs began covering the mobile buttons.
If this is the only issue you are experiencing (and forgive me if I am missing an issue), you can implement a fix where if the player is on mobile the GUI moves out of the way, whether moving it straight up, down, or whatever it may be.
I mean sometimes you click the button and it moves even if is on top of a button. Idk why does this happen, cuz is suppose to go on top of everything… (Also, none of the buttons have been activated, is like you drag the move button and nothing happens is like stuck)
Yeah it looks like you’re overwriting the default ones with those. Delete all of those scripts because they are inserted automatically when the game starts. Does that fix your issue?
Also, before this glitch was happening when I used the first app on the picture as well, after months it just randomly got fixed. Maybe the app got optimized and then the character started moving some how. The second one works fine, but the first one is a bit weird to be honest. Many glitches in the first app…
The other thing is idk, how does this happens cuz Roblox doesn’t have a detector or function to check what type of device they are using… I use an HP and the game works fine for me, but some Macs the character can’t move, sorry for repeating the mac thing.
This is how it looks normally.