Hello,
On Monday, January 13, I attempted to test an experience on Roblox. However, when I clicked the link to access the experience, I was redirected to a 404 error page on Roblox. (https://www.roblox.com/request-error?code=404)
You can view a replication video here: https://youtu.be/9Ptu4kM-l8I
Initially, I believed this issue was specific to me. However, I have since seen multiple reports from other users experiencing the same problem. Here are the steps I have taken to troubleshoot this issue, none of which have resolved it:
- Tried accessing the experience on different devices (two PCs and a mobile phone).
- Used different platforms: Google Chrome, Firefox, the Roblox app on PC, and the Roblox app on mobile.
- Switched between different routers and Wi-Fi networks.
- Tried logging in with different Roblox accounts.
- Cleared all browser and app cache.
- Disabled all browser extensions.
- Confirmed that my Content Maturity Level is set to “Restricted.”
- Verified that no parent account is linked to my Roblox account, as I am 19 years old and have full account control.
Here are some reports from other Roblox users I have seen in the community:
As of today, January 19, I encountered this issue with these two experiences:
- Surge [AI UPDATES] - Roblox (shown in the video)
- [FPS] Evade Protocol - Roblox
This not only happens when you get redirected from a community to an experience, but also when you just try to to paste the link into your browser.
I hope this information helps in identifying and resolving the problem. Please let me know if any additional details are needed.
Thank you for your assistance!
Best regards and goodluck,
debestevanal
Expected behavior
If everything should work like normal, I would be able to open the experience website page and play the game. Instead, I’m getting a 404 error page.
A private message is associated with this bug report