Issue with auto-generated thumbnail stretching

Whenever I try to auto-generate a thumbnail, the finished result ends up stretched horizontally. I want to generate a thumbnail that isn’t stretched, but I’m not sure how to go about doing that.

Before you suggest, I don’t want to upload the thumbnail manually. This is because I want the thumbnail to update whenever Roblox changes the appearance of the client (lighting, textures, etc).

Here is what the thumbnail looks like currently


Here is what it looks like from studio perspective

As far as I know, auto thumbnails haven’t been updated for years, and to get them to look right you have to manipulate Camera.CFrame to “squish” the whole thing. Just take a screenshot and then upload it yourself (even though it might cause harm to your account because of moderation).

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How would I go about doing this? As far as I know, Camera.CFrame only holds the Position and Orientation of the Camera, and can’t be manipulated to squash the thumbnail.

Also, I figured out the reason the thumbnail is being squished is because the thumbnail is a square, and the website is simply distorting it to fit the thumbnail ratio.

I’m starting to think that this might be a topic for Bug Reports more than a fixable issue. Unfortunately, I don’t have access to that category.

Try messaging @Bug-Support, they might respond, but you have to bump your inquiry every so often.