Issue with Group Payouts Not Appearing Despite Showing as Paid

Help and Feedback Platform Usage Support
#1
  1. What do you want to achieve?
    I want to successfully receive the Robux payout from my group without issues.
  2. What is the issue?
    Today, I initiated a payout from my group. In the audit logs, it shows as “paid,” but I haven’t received any Robux in my account. This is unusual, as I’ve been doing payouts for a long time without any problems.

Here’s a screenshot of the audit log:

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I’ve double-checked my account balance and reviewed the audit logs again. I also searched the Developer Hub and forums for similar issues and found posts from other developers experiencing the same problem. It seems like this might be a recurring issue.

I would appreciate any help or guidance on how to resolve this issue. Thank you in advance!

3 Likes
Community Payouts robux not going to account balance
#2

If you look into #bug-reports:roblox-application-and-website-bugs there are some people have reported a similar issue!

If you want more details on the matter probably check one of those!