Issue with importing Roblox accessories to Blender

Hi there, this issue may have been posted before but it’s hard trying to find a topic exactly like what I’m experiencing.

Some context, I recently started learning how to use Blender again, so I can make GFX art. However today as I imported my Roblox character into Blender, I noticed the details of one of my accessories (the big blue sword) was missing:

image

(ignore the shield’s sword not appearing, it shows up in renders so I’m not worrying about it)

For context, the sword normally looks like this:

image

I inspected the sword in Roblox Studio and discovered the problem was probably due to the blue outline being one of those cartoony ones you see on some UGC items. However, I’m unsure how to approach fixing this. I’ve already tried reimporting the .obj files and the avatar textures into Blender multiple times, with the same problem appearing each time.

If anyone could help me with this problem, it would be greatly appreciated and helpful if I come across this in the future, Thanks!

I am a blender user I had problems with missing meshes, try out the new plug-in smart import. It should be able to upload your issues. This can be found in beta features.