Issue with Removal Requests under Rights Manager

I have created 2 Removal Requests over an item infringing on my creation, however instantly upon creating these requests that status just changes to “error.” I can’t think of any reasons on why this occurring, and the error messages don’t tell me what went wrong either, but I have attached my specific report IDs in the private message to staff below if that helps you guys look into it! Thanks team!

Expected behavior

I expect the Removal Request to either go through correctly or give better insight on what exactly caused it to error!

A private message is associated with this bug report

4 Likes

Hi, thanks for bringing this up to our attention! We are looking into it and will get back to you soon :slight_smile:

2 Likes

Settled in PM’s, Let us know if you have any issues, thanks for reporting

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I have nothing i need to report through Removal Requests currently, but thank you so much. My original report has been solved! :grin:

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