Hi, are you sure this issue has been fixed?
For instance, when logging in I put in my email first, then selected the account to log in - which then prompted the Security Notification, re-inputted my email… and its not sending me an email to reset the password.
i think you should remove the “solution” because nothings changed
I tried this, it didn’t work. It immediately sent me to the support ticket, where the totally real “human representative” declined my request as usual. Appreciate the help though, I may just be unlucky in this situation unfortunately.
It keeps on sending me to the chatbot and then it tells me to check an email that is not mine, then it sends me to the support ticket where I get the “help” i “need”
it’s very likely that my roblox account with 2+ years of developer work is gone for good just because I couldn’t verify the 3 games I played recently.
Fly high, Robloxco0lgame 
Wait how did you do this? i literally have the same issue and im pretty positive that my account is gone for good lol
I just explained that the email was randomly removed which prevented me from resetting the password
For some reason my issue is I can log in with my email, select an account to log in, but the password reset email isn’t sending to my inbox.
So is the email removed?
Yes. The email unlinks from the account.
Yup. Getting this exact message with one of my accounts.
Previously one account has been able to be salvaged but the email was reset to a previous email that I had since abandoned, but for some reason Roblox linked it back to that after several years using the new one.
The second account Support is giving me this very message.
Its really strange that if you are using Email B, that somehow the Security Notification unlinks it and Support than links it to Email A. If there was no Email A, then the account is just lost into the aether.
Whenever I try doing this support ticket, it asks me to check an email I do not have access to. It’s not hacked because it set it to that when I got this security notification.
update: i literally just found out it was on my old email. 5 months of panic for nothing. wow
waitt so that means u got the account back? if so, congrats
yeah, it’s finally back… i never checked the original email
May I ask how you were able to do this? Every time I try it just redirects me to roblox support.
I got locked out too. Ticket Number 118810617.
there’s no hope for me, tried everything multiple time and it’s just not working.
my roblox account is HiliYu and its been almost 4 years since i was locked out of my account.
ticket number: 119026152
I don’t know what it depends on, but I’ve been in contact with them for 23 days and finally came across this post, wrote to them as @Zolarded1 , and they helped me out…
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