Issues with Astronaut Helmet Accessory Mesh and Textures

Bug Reports Catalog Asset Bugs
1

Issue Description

The Astronaut Helmet accessory has multiple issues with its mesh and textures:

  • The textures clip in certain areas, making the appearance inconsistent.
  • Upon importing the mesh to Blender for inspection and cleanup, several problems became evident:
    • The UV map is incorrectly set up, causing further texture issues.
    • The mesh contains unnecessary faces under the visor that clip into other parts and cannot be removed using Blender’s Merge by Distance feature.

Reproduction Steps

  1. Equip the Astronaut Helmet accessory in Roblox Studio and observe the visual glitches.
  2. Export the accessory mesh and import it into Blender or another 3D modeling software.
  3. Attempt to clean up the mesh by:
    • Removing unnecessary vertices.
    • Converting the mesh from triangles to quads.
    • Using Merge by Distance to clean up overlapping geometry.
  4. Observe:
    • UV map bugs when applying textures.
    • Unnecessary, clipping faces beneath the visor that cannot be fixed.

Expected Behavior

The Astronaut Helmet accessory should:

  • Render textures correctly without clipping or distortion.
  • Contain an optimized, clean mesh free of unnecessary vertices or faces.
  • Allow standard 3D modeling software tools (e.g., Merge by Distance) to remove unwanted geometry.

Visual Aids:


Direct Links:

4 Likes
2

NOTE: This issue also affects the other item called Firefighter Helmet - Roblox, which uses the same mesh.

3

Thank you for the report. We’ve just deployed a fix here and things should be working as expected. Please check that everything is working on your end and let us know if you have any further questions.

4 Likes
4

Hey @starhiker13! Thank you for your response! :blue_heart:

I analyzed the asset on Roblox Studio and I noticed that, while being better than the previous version, some points look odd. There are some issues with the UV in some parts of the visor:

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image768×805 78.2 KB

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image1549×495 31 KB

Furthermore, while going into this red radio on the right side of the helmet, it is possible to see that some polygons are interfering with the inside faces:

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image1032×768 91.8 KB

Are there any possibilities to fix this a bit more?

5

Can we please not get changes to the details inside of these old items?

the item was renamed from “Space Hat” to “AstronautHelmet” in the workspace which has forced some games to now have to push fixes!

22 Likes
6

No more funny firefighter helmet with astronaut shape :frowning:

Anyways, there are 2 more astronaut helmets with the similar issue:

8

I think this change should be reverted, its an older hat from 2007, and the inverted normals are important to the design language from similar hats from the period.