Item was accepted but appears broken and cannot be equiped

Hi there,

One of my items was seemingly accepted and placed in off sale, but when viewing the asset it doesn’t equip, the thumbnail doesn’t appear. I cant realistically put this on sale as it needs to be resolved.


Expected behavior

Head to appear in the thumbnail correctly and function when equiped by the player.

4 Likes

Thanks for the report! We’ll follow up when we have an update for you.

1 Like

Please share the asset id.

What type of asset is that ?

It was a dynamic head
ID - 5655

Thanks for the response. It’s a bundle, compared to assets, bundles are handled little differently. Internally, we’ll forward the report to another team and they will follow when they have an update.