Recently I’ve been having a problem with joining Roblox games on mobile. I found this problem through the Discord web browser, however, not sure if it affects other ones. It’s been happening for a while, hence the reason I create this topic.
Repro process:
Copy the link of a Roblox game
Open Discord on a mobile device (I used an iPhone) and paste the link in a server channel.
Open the link and tap the play button.
Make sure to click “Open” on the confirmation screen (see attached screenshot).
It is not a bug. It opens ROBLOX soon after it takes you to the app store. Anyways you can not use the website on mobile. You need the Roblox App. It is impossible to play roblox through the website on mobile.
hey, I’ve had issues like this happen to me frequently. Usually happens when my account isn’t signed into Roblox via external links even though it is from Safari. Just try copy and pasting the link on another tab and join from there, it usually works like that.
Make sure you’re signed in on the Safari version as well, when I’m signed out it does take me to App Store. From then, I’d have to go on the app and it usually links me back to the game load.
The engineers have a question: To help us re-test this on the engineering side, is it possible to determine what OS and version combinations this occurs on for production Store builds? It would be helpful to know if the issue only occurs in test environments like ST1, only on iOS < 10, etc.
It seems like this issue was resolved on the Discord web browser side of things - it no longer jumps from the Roblox app to the app store
However, I’ve just now tested this issue by pasting a Roblox game into the Chrome web browser and it still doesn’t seem to open the Roblox app, it instead opens the app store
Device specs: iPhone X 64GB, iOS 14.4
Also tested this on an iPhone 6 running iOS 12.4.8 ^