Welcome to Jusu! As one of the largest juice bars on Roblox, our vision is simple: every customer will leave us feeling just that little bit better. Step into a world bursting with flavor, and savor the goodness from our freshly squeezed juices—perfectly crafted by our team of juicers to energize and refresh. At Jusu, you can choose to unwind by the breathtaking shoreline as a customer, or become a juicer and embark on your tropical adventure! With that in mind, regardless of whether you’re a customer or juicer, this handbook is your guide to understanding our operations.
Last Updated: February 28, 2025
Code of Conduct
Introduction
We are personally responsible for the way we conduct ourselves, and so, our Code of Conduct sets basic standards that all users must hold themselves accountable for. In doing so, we can maintain the positive environment we strive for within our games. Our Code means more than just simply following policies; it is a framework for making the right choices. Whether you’re new to Jusu or have been with us for some time, we encourage you to familiarise yourself with our Code and its relevance to you.
Code of Conduct
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Roblox Community Standards
As a basis, you must abide by Roblox Community Standards—an outline of the expected behaviour and conduct from each player. These standards apply to all interactions you engage in: both within and outside of Jusu on the Roblox platform. Not adhering to these standards will lead to enforcement action against your account. -
Respect
All users must respect one another; treat others the way you want to be treated. Whilst you are entitled to your own opinion, it should not be at the expense of making others feel uncomfortable and/or targeted. As a juice bar, we aim to promote a friendly and enchanting atmosphere where everyone feels welcomed. Any form of disrespect towards customers or staff will not be tolerated. -
Trolling
The act of bothering with the intention to create a disturbance is not allowed. In light of this, trolling on the premises of Jusu will result in a reminder followed by a removal from the server if the behaviour continues. Having said that, trolling is only permitted to be carried out by our Management Team at the training center as a simulation. -
Exploiting
Usage of a third-party script to gain an in-game advantage, create a disturbance with malicious intent, or for attention is strictly forbidden. Exploiting in any Jusu-affiliated games will result in a permanent ban, usually through our enhanced anti-exploit system.
Disciplinary Action
Players who breach our Code of Conduct are subject to disciplinary action—varying significantly depending on the severity of the violation. Each violation is reviewed on a case-by-case basis, and handled in accordance with established procedures. In most cases, we provide one reminder before taking any disciplinary action. If the player remains in violation of our Code, we assume it is with intent, and will remove the player from the server. On the rare occasion, a breach may result in a server ban or even a permanent ban across all Jusu-affiliated games.
However, if you believe you have been wrongly punished, you have the right to appeal the decision. In order to do so, please contact Senior Management or above to initiate the call for review. From there, they will investigate the circumstances, and evaluate if the disciplinary measures were in line with our main mission. More information regarding your right to appeal can be found in our community Discord server.
Partnership Program
Introduction
The objective of this program is to establish industry-related connections, bringing Jusu closer to other groups. We deeply value every partnership, as each one plays a crucial role in our success and growth. To ensure that these relationships remain mutually beneficial, we have established a structured program that builds lasting connections. In light of this, if you are looking to join our Partnership Program, you must accept our terms and conditions.
Terms and Conditions
All Jusu Partners agree to mutually benefit one another; announcing events and news once requested, reciprocating the partnership. Such announcements must be made public in the timeframe provided in the request. We also expect both the representatives and the group as a whole to conduct themselves in a courteous manner. This includes: the liaison of drama internally without direct involvement of Jusu, maintaining or attempting to maintain exceptional activity levels, and preserving a professional work environment. The violation of our conditions puts the partnership at risk of termination and/or a blacklist dependent upon the result of an independent investigation.
Requirements
If you and your group agrees to our terms, please proceed to our requirements. These requirements are compulsory standards partners must meet before answering any questions, enabling Jusu to filter out any non-beneficial partnerships. If your groups happens to meet each requirement, please continue with your application.
- Your group must have at least 3,000 non-botted members, and is continuing to grow;
- Your group must be in the hospitality industry which is made up of: restaurants, cafes, juice bars, bakeries, apparels and hotels;
- Your staff team must have the resources to send at least 2-3 representatives;
- Your group cannot sell ranks with administrative powers.
With that mentioned, if you do not meet some of the listed requirements above, some exceptions can be made after an extensive assessment of the group conducted by our Relations department. If this is the case, please create a ticket with our Support bot in our community Discord server.
Application
- Tell us about your group. Please include all of your important links.
- In your own words, define what is meant by a partnership.
- Why would you like to join our Partnership Program?
- How will this partnership be mutually beneficial?
- Why should we choose your group over others interested in Jusu?
- Please provide us with 2-3 representatives that we may contact.
Once you have completed the application, please forward your application to our Relations department by opening a ticket with our Support bot; we will get back to you as soon as possible to confirm that we have received your application.
Rank Information
| Rank | Limit | Description |
|---|---|---|
| Customer | ∞ | Our customers at the heart of everything we do. They are at the forefront of the day-to-day decisions made by juicers, Executive Team and even our very own Development Team. And so, without them we wouldn't be where we are today. Customers are visitors that have joined the group, and show interest in how the juice bar works. |
| Noted Customer | ∞ | They are regarded as individuals who have made a lasting impact on Jusu by leaving behind a legacy—either through development or as a former Executive. Noted Customers are highly respected and valued across our community due to their unwavering loyalty towards the group. |
| Jusu Partner | ∞ | These are representatives from groups listed under the affiliates tab—usually two or three per alliance. This rank is only used to display representatives at the juice bar. |
| Juicers | ||
| Trainee Juicer | ∞ | Trainee Juicers are unofficial staff members. They have accepted our in-game Employee Terms and Conditions, but cannot work behind the counter and serve customers just yet. In order to do so, trainees must attend and successfully complete a training session. |
| Junior Juicer | ∞ | Junior Juicers are official staff members. They are beginning to learn the ropes of the juice bar, as they memorise recipes and learn more about how Jusu operates. To receive a promotion to Skilled Juicer, they must earn 250 points. |
| Skilled Juicer | ∞ | Skilled Juicers have shown dedication at the juice bar—becoming more proficient. Despite having the same responsibilities as a Junior Juicer, they are regarded as more experienced because they have learnt the basics of working behind the counter. To continue advancing, Skilled Juicers must acquire 500 points. |
| Star Juicer | ∞ | Star Juicers have proven their sophisticated knowledge of the juice bar, setting an example to other juicers. At this stage, they are now eligible to join our Management Team as a Staff Intern, through a recommendation request made by Senior Management or above. |
| Management Team | ||
| Staff Intern | 35 | Earned after receiving a recommendation, Staff Intern is the first rank within the Management Team. Whilst being granted supervision duties, they are given some time to adjust to their new responsibilities. These responsibilities include: dealing with disruptive customers, assisting at trainings, and enforcing the Code of Conduct. |
| Supervisor | 30 | Supervisors have gained an exceptional level of general knowledge in relation to Jusu, and are motivated to acquire more. They have been promoted due to their activity and professionalism when carrying out their supervising duties. |
| General Management | 25 | General Management is the third rank of the Management Team. They have demonstrated phenomenal leadership abilities during their time at Jusu. Whilst they have similar responsibilities as a Supervisor, they now have the privilege to host trainings. |
| Senior Management | 20 | Senior Management is the last rank within the Management Team. Owing to their professionalism and proven capability to lead, they have been promoted. Alongside this promotion, comes the addition of new responsibilities which go beyond those typically expected of their previous roles. Senior Managements have the ability to recommend Star Juicers and deal with ban appeal requests. |
| Executive Team | ||
| Executive Assistant | 16 | Executive Assistants are assigned to one of the two departments, either Staffing or Relations, as department assistants. They assist officers of this department to ensure the juice bar is running efficiently. As the first rank of the Executive Team, they are allotted time to understand the dynamics within their department. |
| Board of Executives | 8 | Boards of Executives have gained the necessary experience and strategic insight to become department officers within their assigned department. They are provided with more challenging tasks, whilst delegating more simple tasks for department assistant to complete. |
| Executive Director | 4 | Throughout their journey at Jusu, Executive Directors have actively engaged with challenging tasks and opportunities that have shaped them into capable leaders—making them truly worthy of this position. They lead their assigned department, whilst maintaining a mighty team and ensuring all tasks are completed. |
| Leadership Team | ||
| Vice President | 2 | Vice Presidents have consistently devoted themselves to Jusu, making significant contributions to both their department and the group as a whole. They assist the President in overseeing all operations whilst acting upon community feedback. |
| President | 2 | Presidents have worked tirelessly to support our main mission as a group; their collective efforts have been instrumental and greatly appreciated by the Chairman. This role involves the collaboration with both Vice Presidents and the Chairman to oversee Jusu. |
| Chairman | 1 | The sitting owner and founder of Jusu. They oversee all operations, making authoritative decisions regarding: group finances, development, departments, and the foreseeable future of the company. |
Session Information
Introduction
Here at Jusu, we host several training sessions throughout the day; giving Trainee Juicers the opportunity to rank up. These sessions are hosted at scheduled times by General Management and above. If you miss a session, please do not worry as other sessions are scheduled frequently throughout the day. You may find the schedule listed below according to your local timezone.
Session Times
January 11, 2025 2:00 PM
January 11, 2025 4:00 PM
January 11, 2025 6:00 PM
January 11, 2025 8:00 PM
January 11, 2025 11:00 PM
January 12, 2025 2:00 AM
January 12, 2025 5:00 AM
January 12, 2025 8:00 AM
Star Juicer Recommendation Guide
Introduction
The process of joining our management team begins with receiving a promotion to Star Juicer—earned after attending and successfully completing 3 training sessions. From this point, there are two ways to move forward and become a Staff Intern: the first is to wait for applications, and the second is to receive a recommendation from Senior Management or above. A recommendation is not simply given; it is earned through consistent effort, demonstrating skill, and remaining loyal to Jusu. To enhance your chances of receiving a recommendation, Star Juicers who have undergone the same process, have created the AIM (Activity, Individuality, & Maturity) framework. The goal of this framework is to improve your chances of being noticed at the juice bar. And therefore, we highly recommend that you use this framework to guide your behaviour at Jusu.
Framework
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Activity
We are looking for motivated Star Juicers, demonstrating high levels of activity at the juice bar. On that note, we would prefer you play for 45 minutes daily rather than playing for 6 hours one day, and none for the rest of the week. It is less about having bursts of intense activity, and more about showing up regularly. This shows consistency—proving you have the ability to pace yourself. In light of this, you are able to see your activity by viewing your in-game profile, or by checking the weekly activity leaderboard. -
Individuality
Individuality represents a person’s own identity—their unique values, beliefs, and emotions. We want everyone, and not just our Star Juicers, to have the space where they are able to express themselves. With that said, we are interested in those who stand out. You do not need to look and/or act in a certain way to receive a recommendation. Just simply be yourself. -
Maturity
It is essential to approach difficult situations with maturity—regardless of the circumstances. Maturity in this context doesn’t mean avoiding emotions, but rather, responding to these situations with a professional mindset. This is a key trait we look for in all Star Juicers, as it highlights their capability to deal with difficult challenges in high-pressure scenarios.
Recommendation Process
Upon consistent demonstration of the listed qualities above, you will eventually receive a recommendation. However, it may take some time before you do, because the Staffing Department conducts an extensive evaluation as to whether you would be a good fit for our Middle Rank (MR) team. With that said, you will be only notified if the recommendation is approved. Once you have been notified, an invitation to join our MR team is extended in the letter of recommendation; you will have the option to either accept or decline the offer. Should you accept, you will be ranked to Staff Intern and begin the 7-day Internship Program.
Thank you for taking the time to read our handbook. We intend for this information to provide you with a clear understanding of our values, expectations and operations. With that in mind, if you need any sort of further clarification, please do not hesitate to get in contact us. Regardless of whether that is through the group wall or our community Discord server, we are always happy to help!
