"Kicked for unexpected Client behavior" Preventing myself & several others from playing my game

As the title states, several players, but not all, and I receive this error (roughly) every single time I try to join my game. I have no clue what’s causing this as it randomly occurred around 8 PM EST yesterday, hours after I had updated the game.

As far as I’m aware, this has only happened for PC Players.

Hopefully whatever is causing this can be resolved soon, as it’s causing many of my players to believe they were banned from the game.

Game in question:

as of 5:03 12/13/19 I had to take the game down due to a spike in dislikes due to this bug.

as of 11:00 PM 12/13/19 I’ve discovered that if I use the Windows version of Roblox instead of the regular version, I’m able to get in normally. However, if I continue trying to join on the regular Roblox client, I still get error code 268.

35 Likes

Affected me across multiple games, sometimes on join and sometimes mid game. Client memory spikes to post 1500mb every time

5 Likes

This is currently happening in my own games, and experiencing it in others such as;
https://www.roblox.com/games/590744701/RBLXWare

This is a huge issue that we originally thought was caused by memory leaks, but were too low in memory to substantially be one.

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Happened to me in multiple games. Crashes your game either mid game or while joining

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Hey, this is happening to me too. This should be RBLXCritical. Very bad issue.

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I had an encounter with this issue last night before I fixed it. I’m pretty sure Roblox added some sort of anti-exploit to the client. If the player has a character and the camera is too far away from the player’s character, you will trigger the anti-exploit and get kicked from the game with this error message.

The not-so-temporary fix is to prevent your player from having it’s character set while the camera’s CFrame is far away.

If it’s breaking so many games, definitely mark it critical.

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Happening to everyone in my entire game.

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It’s PC only at the moment, not pushed anywhere else

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This has been affecting players joining my game since last night. Additionally, I’m seeing it happen to other games that I join, as well.

Some games get it on join and some games get it mid-game. According to Rtrack this update got pushed less than 2 days ago

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The issue is seriously effecting revenue and players to the games that are effected. This Issue needs to be fixed.

The most likely cause was disabled around a half hour ago. Let me know if the issue persists.

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It’s working for me & I’m receiving no complaints now, so thank you!

The issue continues to persist starting within the past hour. Has anything changed? This just started occurring to my games again and this is extremely costing to me.

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Issue is back and happening again for me as well

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I think this is a different issue that has the same symptoms. The change made earlier is still in place.

–edit, can you post or DM me with more info? eg, does this happen to you, your community, etc… And if so what platforms?

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I’ve been getting this for 3 days now, and I really can’t play ANY game. haven’t found a solution yet.

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This issue happens to me sometimes and my solution is to uninstall and reinstall Roblox.
I use Windows 10 64 bit.

2 Likes

This issue happens every once in a while for me. A quick restart always fixes the problem.

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This is happening to me now and I believe it is to do with using the drone gear. I’m guessing it is due to the character being too far from the camera? Not 100% sure though but it is certainly an annoyance.

1 Like