Koshia Juice Bar Handbook
Please ensure you have read all our rules and regulations to ensure that you follow all our rules and stay out of trouble, once joining the game, you have therefore accepted that you will follow any and all rules that have been stated.
Basic Rules
Violating any rules below will lead to consequences depending on the severity.
1. Trolling - Disruptive trolling and harassment throughout the community at Koshia is prohibited. Trollers will be given one warning before getting kicked.
2. Spamming - Continuously sending the same or similar messages in the chat. This can flood the chat with repetitive messages, making it difficult for others to communicate.
3. Exploiting - Act of using hacks, cheats, or unauthorized software to gain unfair advantages, manipulate the game environment, or disrupt the gameplay experience for others.
4. Glitching - Act of exploiting bugs or unintended behavior in the game to achieve results that are not normally possible through regular gameplay. Glitching usually relies on in-game mechanics.
5. Ban Evading - Coming back to the bar on a different account and continuing to break the rules.
6. Respect - Every user should respect each other and treat each other equally within our game. Any insulting, derogatory, or inappropriate comments made will not be tolerated and the offender will receive a punishment depending on the severity of what comment has been made.
7. Advertising - Advertisment within Koshia is strictly forbidden. Please refrain from posting any content that has a direct relationship to other groups and encourages users to join them.
8. Harassment, Racism, Homophobia, Death threats or Sexism - Displaying harassing, racist, homophobic, death threatening or sexist behavior either verbally, within your name, or in articles of clothing is not permitted.
9.
Roblox Terms of Service - Koshia respects Roblox ToS and enforces them.
Rank Information
The information provided below explains duties and abilities of each LR staff member, along with the ranks as LR, MR, HR, and Leadership. Please note that LRs do not have administrative capabilities or authority over other staff members.
| Name | Ranks |
|---|---|
| Low Ranks (LR) | Awaiting Training - Kitchen Leader |
| Middle Ranks (MR) | Staff Assistant - General Manager |
| High Ranks (HR) | Administration Team - Executive Director |
| Leadership Team (LST) | Board of Directors - President |
| Core Leadership Team (CLST) | Co-Owner - Owner |
Low Ranks - Basic and entry-level members of the group. Usually have limited responsibilities and powers. Examples include trainees and basic staff members.
Middle Ranks - These members have more responsibilities and powers than LRs. They often act as supervisors, managers, or trainers. MRs have administrative abilities and play a role in overseeing LRs.
High Ranks - These members hold significant responsibilities and powers within the group. They are often in leadership positions such as head managers, directors, or department heads. HRs have substantial administrative capabilities and authority over LRs and MRs.
Leadership Team - The Leadership Team consists of Board of Directors, Vice President, & finally President. Their role here at Koshia is to ensure all staff are abiding by the rules we have set in place, they will also deal with minor raids, exploiters and any moderation needed within the Discord Server.
Core Leadership Team - The Core Leadership Team consists of the Owner & Co-Owners. The Core Leadership Team’s role is to ensure that Koshia is operating smoothly and professionally. You should only contact this Team if you are in need of major assistance with raids or if any Leadership Team members aren’t available.
How to Rank Up?
1. To become a Low Rank (LR) staff member, you need to fill out the quiz found in the quiz centre and pass.
2. As an Awaiting Training, you need to complete a training session. Trainings are held regularly, and you will learn how to perform your duties, such as making drinks and serving customers. Successfully completing training will promote you to a Junior Juicer. Accessing our trello will help you to see when sessions are hosted!
3. Attend Additional Trainings to move up to higher LR, you need to attend additional trainings sessions and pass trainings conducted by higher-ranking members. After completing 2 additional sessions, you will become a Senior Juicer!
4. Working at the Juice Bar in order to become a Kitchen Leader, you will need to attend shifts and work at the juice bar, after you achiveve 60 points in the game, HR+ should promote you from Senior Juicer to Kitchen Leader!
5. Applying or getting Noticed by a General Manager+ - After you become a Kitchen Leader, you have 2 options in order to become an MR, you may apply for the MR role in the communications server—which are released monthly—or you may also get noticed by a General Manager or above in the main game.
6. Additional Information about Promotions - Any promotions regarding MRs and HRs is confidential to the public and will be shared with you only if you become an MR.
Alliance Guide
Requirements
If you wish to form an affiliate with Koshia, you must meet the following guidelines/expectations below. Failure to meet any of the expectations listed will result in an automatic decline.
- 200+ Group Members
- 150+ Discord Members
- Must be an active & professional group.
- Middle Ranks must use grammar.
- No bad public view, reputation, or past.
- Your group must not sell administrative commands or ranks.
- Must announce when our group is having an event, application, or any similar external activity.
- Must respect all staff higher and lower.
- Must be in our group.
- Must send 2 representatives to the group and discord, these representatives must not be working at Koshia as a Middle Rank, High Rank, or a Senior High Rank.
Application
If your group meets our requirements, please contact Public Relations Department through our support system found in the communications server.
Ban Appeals
Have you been falsely banned from our game or have an old ban you want removed? We provide ban appeals through our communication server! Simply join our communications server and contact Human Resources Department through our support system!
Requirements:
- Try to be as detailed and thorough as you can when answering questions.
- Lying or telling misleading information can prevent you from applying in the future.
- Once you have applied, allow at least 1 week for your appeal to be processed and handled.
Contact Information
The information below entails the roles of each department, and how to report any staff member.
Leadership Team
The following are members of the Leadership Team.
Owner: shxrdz
Co-Owners: blazvia, xV_ictoria
President: pocketdraula
Vice President: TheRobloxGamer12399
Board of Directors: EJJWolf, darlingqmarie, sereeniia
Human Resources Department:
Contact any of the department executives stated below about concerns or questions regarding staffing management, handbooks, reports, or general applications.
LEAD OF HUMAN RESOURCES: pocketdraula
CO-LEAD OF HUMAN RESOURCES: TotallyN0tKobe
Public Relations Department:
Contact any of the department executives stated below about concerns or questions regarding alliances, social media, community engagement, events, or general communications with the public.
LEAD OF PUBLIC RELATIONS: TheRobloxGamer12399
CO-LEAD OF PUBLIC RELATIONS: Termssb
How To Report Staff:
See a staff member breaking our rules or acting improperly? Let us know! The information below details who to contact to report specific ranks.
Reporting Low Ranks (LRs): To report low ranked staff you can open a Human Resources Ticket. If you would like to report them in private, DM an Administration Team+ with the role “Human Resources” to help you handle the situation. Please note that only a Human Resources Officer can demote low ranks!
Reporting Middle Ranks/High Ranks (MRs/HRs): To report an MR/HR, DM a member of Human Resources with their username, the reason you’re reporting them, and proof! Human Resources is the only department that handles MR+ reports.
Reporting Leadership Team: To report a Leadership Team, contact the Core Leadership Team! You can refer to our contact information section or check their Discord roles for one that indicates that they’re Co-Owner or Owner.
Frequently Asked Questions
The following are commonly asked questions that customers and staff members have asked. This is to help out any confusion that you may have working here. If you have any further questions that these do not provide, don’t hesitate to contact a member of the management team.
How do I join the Koshia group?
You can find the Koshia group by clicking the creator of this game and it will lead you to the Koshia group page . After that, press the big button labeled “Join” to join the group.
How do I join the Communications Server?
In order to join our communications server, you must go to our Roblox Group Page and look for a blue button saying “Koshia Communications”.
Where can I find the session times?
You can find our session times in our Trello Schedule
How do I work here?
You need to join the Koshia group. You can find the Koshia group by clicking the creator of this game and it will lead you to the Koshia group page. After that, press the big button labeled “Join” to join the group. Once you do that, go to the Quiz Centre and take the quiz. If you pass, you will become an Awaiting Training and you will need to attend training to become a Junior Juicer.
I am a Kitchen Leader, how do I become a Staff Assistant?
If you’re a Kitchen Leader, you will need to take our application located on our communications server when they are open. Another way is being a Kitchen Leader to have a chance at being recommended for amazing work-ethic. However, if you are caught hinting, it will decrease your chances of getting promoted and could get you demoted if consistent.
Do you hire people based on their looks?
We do not hire people based on their looks. We hire people based on their work-ethic, activity, and so on.
How do I find the Training Centre?
You can find the Training Centre on the Koshia group games.
How do I work the register?
You need to go to an available register and hold E on it to claim. After, you need to type in the customer’s username and click “Enter”.
Is grammar required at the Training Centre and Koshia Juice Bar?
Low Ranks are required to use grammar at the Training Centre. In our Juice Bar and communications server, grammar is encouraged but not required. Senior Juicers are required to use grammar in order to be promoted to Staff Assistant.
What do I do if there’s a troller or exploiter?
Trollers receive one reminder to stop before an MR+ is contacted, which gives them a chance to stop what they’re doing. If there is an exploiter, they receive no reminders. You should immediately contact HR+ to ban them with proof.
What time do I join trainings?
You should join trainings before XX:15 to get trained by one of our Middle Ranks or above.
I would like to form an alliance with Koshia, how would I go about that?
You can form an alliance with Koshia after reading our Affiliate Handbook located in our communications server. After ensuring you meet our requirements, you can request for our application by opening a Public Relations ticket.
I am banned from the Bar, how can I get unbanned?
If you were server banned from any Koshia platform, your ban will be removed once the server is restarted or another server is opened! If you have been permanently banned, you may send an appeal located in ban appeals above.
I passed trainings, but I wasn’t ranked. What should I do?
If you passed trainings but weren’t ranked, do not worry! You should try to contact the staff member that passed you as soon as possible. If you can’t, you may contact a High Rank or above and they will rank you.
Important Links
Group - Becoming official member of our group will allow you to apply for a job!
Koshia Juice Bar - Koshia Juice Bar is the heart of koshia, all shifts and fun activities happen here!
Koshia Quiz Centre - If you would like to become a staff at Koshia, you must first fill out a quiz in quiz centre, make sure to join the group before taking the quiz.
Koshia Training Centre - After passing your quiz and getting ranked to Awaiting Training, you must attend one of our training sessions hosted by our lovely staff to become a Junior Juicer!
Training Schedule - All session times and claimed trainings can be found in our trello!
Koshia Twitter - Twitter is one of our social medias you can look at and maybe see some news about our group!
Thank you for choosing Koshia Juice Bar! If you have any further concerns or questions, please reach out to our MRs and HRs in the communication server or in the game. 
Last updated on 04/08/2024
Signed,
