Repro steps:
- Open Roblox Studio, and make sure the
Multilayer Wrap Fix
beta feature is disabled. - Open the following place: Crasher.rbxl (123.1 KB)
- Select the
SurfaceAppearance
underWorkspace.Player.AnimationFreezer.Handle
- Delete this SurfaceAppearance.
- Roblox will exit without any error popup.
This bug report follows up on a report I made a couple days ago where we were experiencing an unknown crash in our game that was tanking our player counts: Unknown engine crash affecting our game
We were triggering this crash when we deleted SurfaceAppearances from avatars to turn them into a black shadow of ashes, and also to create statues in our game’s lobby.
This was a particularly frustrating bug to track down because it left no crash dumps, would crash almost every client in the game that observed it (and would prevent them from reconnecting because the game would think they were still connected for a minute or two). We spent a lot of money on sponsorships, only to be silently poisoned by this issue, ultimately bleeding off any momentum we had.
Hopefully this can be fixed ASAP!
I’d like to keep layered clothing in our game.