"Blended with Delight”
Established in 2020, Levante is a tropical café located in the Mallorca Island of Eastern Spain in the beautiful Mediterranean Sea. Our goal is to meet the expectations of customers who choose to spend their day enjoying the unique atmosphere our hard-working baristas and beautiful architecture have to offer. We hope to give you a remarkable experience in the lead of our staff who wouldn’t serve anything less than perfection.
Code of Conduct
General
- Profanity is taken very seriously at Levante. We encourage our community to avoid using vulgar language, slurs, or any kind of absurd vocabulary as they have the potential to be very hurtful to others.
- Advertising is not permitted as we do not want to promote content that may potentially be disturbing.
- Spamming or any sort of disruption is not allowed.
- Exploiting is prohibited across Levante’s experiences. If you are caught exploiting, you will be permanently banned from entering any of our games.
- Sharing personal information is very dangerous, we highly advise against sharing information that may hold confidentiality.
- Trolling is not condoned as it can give our staff a rough time while serving customers.
- Use common sense; if you believe that something is wrong, don’t do it. Our staff have the right to take action against you even if it’s something not stated in this section.
Staff
- For Low Ranks (Junior Barista-Shift Leader), the usage of grammar is not mandatory as long as basic and understandable English is used. However, we suggest using proper grammar and punctuation for Shift Leaders who are looking to get promoted to Staff Intern.
- Hinting, the act of asking for a promotion directly or indirectly, is prohibited at Levante. If you’re caught hinting to a High Rank with the intention of receiving some sort of superiority, you will face consequences as we only want hard-working staff to reach heights in our group.
- We do not take leaking information lightly. Any matter discussed in a staff setting stays there. You will be immediately terminated if you leak private discussions made among other staff.
- Maturity is crucial at Levante. Even though we may enforce a more relaxed atmosphere, this does not mean staff are allowed to act immature.
- As you receive moderative commands starting from the rank “Staff Intern”, it’s mandatory that you know your responsibilities with these commands. They’re there to keep Levante safe, not to be abused. Some commands you should avoid using are god, gear, forcefield, fly, hat, and such. If you are caught abusing your powers, you will be terminated immediately.
- As we prefer to keep things as productive as possible, being responsible for drama is highly consequential. Drama can be very harmful to Levante as it promotes content that is frowned upon in the industry.
- We expect Levante staff to be active within our group. Especially if you’re looking to be promoted, activity is a must. As Middle Ranks have specific activity requirements, they are allowed to file a total of two inactivity notices per month that are 7 days at most.
Rank Information
Middle Ranks
Staff Assistant [Rank Limit: 40] - Staff Intern is the introductory rank to Levante’s Middle Rank Team. They’re responsible for learning and processing information they receive while participating in shifts and training sessions. This is a very interactive rank as they’re constantly required to communicate with many superior ranks and customers.
Supervisor [Rank Limit: 30] - Supervisor is the rank granted to hard-working Staff Interns who’ve passed the Middle Rank Internship program Levante offers. With wider requirements, they also have the ability to host sessions for Levante staff to train in. There’s no doubt that this is a huge leap forward for new recruits.
Assistant Manager [Rank Limit: 25] - Assistant Managers carry an important role as an influence to lower ranks. By now, with long hours of training, they’ve become a role model with near-perfect abilities. It’s crucial that Assistant Managers are taken as an example for what qualities Levante Middle Ranks require to reach greater heights.
Manager [Rank Limit: 20] - Manager is the last rank before staff are introduced to the High Rank Team. They must prove that they acquire the qualities a High Rank needs in many approaches to be qualified for the progressing rank.
High Ranks
Executive Board [Rank Limit: 16] - Executive Board is responsible for operating internal and external affairs; which they are split into two departments for: Employment and Relations. The Employment department mainly deals with internal affairs that include but are not limited to staff management, moderation, and overall evaluation. However, the Relations department is responsible for external affairs that include but are not limited to partnerships and events.
Relations Director [Rank Limit: 2] - This rank represents department leadership for the Relations department.
Employment Director [Rank Limit: 2] - This rank represents department leadership for the Employment department.
Executive Director [Rank Limit: 2] - Executive Directors are generally in charge of both internal and external affairs. They reassure Levante that everything is under control of professional management.
Senior Ranks
Leadership Team [Rank Limit: 6] - Often known as the Leadership Team, Senior Ranks consist of Vice President, President, Co Owner, and Owner. These ranks are responsible for giving the final decision in most of Levante’s operations.
Alliance Information
Levante proudly establishes itself as a social group which believes in the benefits forming partnerships bring. For this reason, we’re very selective when it comes to alliances. Forming a partnership with Levante is a thorough but rewarding process as this comes with a ton of benefits. Though we do make exceptions for our requirements, your group must have some sort of exceptional quality to be considered.
Alliance Requirements:
- Must acquire 5000+ members in their Roblox group.
- Must acquire 600+ members in their Discord server.
- Must have an ideal reputation within the industry.
- Must not have a history of free-ranking or selling administrative powers.
- Must have an active community which engages with community activities regularly.
- Must agree to announce most, if not all, of Levante’s events.
- Must have an organized group page and Discord server.
- Must be willing to be communicative with Levante.
- Must be a group in the roleplay industry.
Levante follows a unique system for the application process, which we call alliance evaluations. With this system, a High Rank from the applicant group will only need to send contact information (group links, two representatives) of the group so the Relations Team can assess if the applying group will be beneficial to Levante. Once submitted through contacting a Relations Team member, your results are expected to be delivered in no more than 72 hours.
Moderation Guide
Levante’s staff are responsible for handing out consequences depending on the severity of the infraction. This is done to ensure that a safe atmosphere is established for our customers. If you’re a Low Rank (Junior Barista-Shift Leader), it’s ideal to call a Middle Rank on our Communications Sever if you feel that someone is breaking the rules.
Varying on the severity of the infraction:
- Trolling: Kick, Ban
- Exploiting: Ban
- Bypassing Filter: Kick, Ban
- Disrespect: Warn, Kick, Ban
- Inappropriate Apparel: Ban
- Spamming: Ban
Shift Leader to Staff Assistant Guide
Levante is constantly looking for talented individuals to be invited to our Middle Rank Team. However, there are some requirements that you will need to meet before being considered for a promotion:
- No safechat
- In Levante’s Communications Sever
- Active
- No serious infractions
- Grammar & Punctuation Proficiency (encouraged for those looking to be promoted to Staff Assistant)
After you meet all these requirements, you’ll need to be noticed by the High Rank Team. Though it could be somewhat difficult, if you follow our guide accurately, this will be a much easier process into your next step at Levante.
To get noticed by the High Rank Team, you’ll need to actively attend shifts at our café and show dedication, maturity, and overall productivity. This doesn’t mean that you should have 12-hour shifts, it’s much better to keep the limit lower each day as you’ll prove that you want to work at Levante. Additionally, as competition for Shift Leaders at Levante is relatively high, you’ll need to stand out from others in ways that are unique to you, whether it’s by staying active through a long period or staying active in our Discord server.
Action Appeal Guide
Appealing an action made against you by staff can sometimes be frightening but we’re here to help you with the process. For whichever reason, if a staff has taken action against you and you believe that you were wrongfully punished, this section is the place for you. You will need to create a ticket in our Discord server with detailed answers to questions listed below. After submission, your request will be reviewed and evaluated within 72 hours.
Appeal Questions:
What’s your Roblox username?
What’s your Discord tag & username?
Why have you been taken action against?
When were your consequences handed out?
Why do you think this decision was wrongfully given?
Do you understand that your request isn’t bound to get accepted?
Frequently Asked Questions
How do I work at Levante?
You may start your career at Levante by visiting the Application Centre by applying for the rank “Trainee”. You’ll need to participate and pass in a training session to rank up to “Junior Barista”. Up until the rank of Shift Leader, you will need to join training sessions in order to get promoted. The session schedule can be found in the description of our Training Center under “Group Experiences”.
What can I do if I see someone breaking the rules?
The best action would be to contact a Middle Rank in our Discord server. They will hand out the appropriate consequences to sustain a healthy environment for our customers.
When do Middle Rank Applications open?
These kinds of applications only open when we’re in need of a new batch for our Middle Rank Team. This means that they can open once every 1 to 2 months.
How do I call a Middle Rank/High Rank to my server?
Utilize our Discord server for this purpose. You can find our Discord server through the “Social Links” tab on our group page. You may ping a Middle Rank/High Rank that is online at that time.
What if I don’t meet some of the requirements to form a partnership?
You should consult the Relations Team with which requirements you don’t comply with and your group links.