Limited Jacket Accessory not showing in Avatar Shop Collectibles filter

Reproduction Steps

Follow these steps to reproduce the issue:

  • Navigate to the Avatar Shop at Catalog - Roblox
  • Change the top right filter from All Categories to Collectibles
  • Change the sort type from Relevance to Recently Updated
  • Change the Creator filter from All Creators to Roblox
  • Observe that the NARS Light Reflecting Leather Moto Jacket collectible is not displayed

Expected Behavior

The NARS Light Reflecting Leather Moto Jacket collectible should be displayed in the Recently Updated Collectibles view.

Follow these steps to see that the item does display when using different filtering:

  • Navigate to the Avatar Shop at Catalog - Roblox
  • Click the top right All Categories filter and re-select All Categories in order to make the sort type control appear
  • Change the sort type from Relevance to Recently Updated
  • Change the Creator filter from All Creators to Roblox
  • Observe that the NARS Light Reflecting Leather Moto Jacket item is displayed

Actual Behavior

The NARS Light Reflecting Leather Moto Jacket does not display when using the Collectibles filter.

For reference, here is a screenshot showing the view options such that the item does display.


Issue Area: Roblox Website
Page URL: Catalog - Roblox
Impact: Low
Frequency: Constantly
Date First Experienced: 2022-08-17 17:08:00 (-07:00)

6 Likes

I have experienced the same issue when using the catalog API:
https://catalog.roblox.com/v1/search/items?category=2&Subcategory=2&CreatorID=1&SortType=3&IncludeNotForSale

As you can see, the id of the NARS Jacket does not show up in the API response either.

Thanks for the report and sorry for the late response. I filed a ticket to our internal database.

2 Likes