List User Restrictions returning 504 timeout

While iterating through user restrictions via the list user restrictions api (cloud/v2/universes/universeId/user-restrictions) with the maxPageSize of 100, any requests given a page token timeout. When I switch the page size to 1 it begins to work more reliably (at least beating what I previously was getting, the first request with a page token failing)

The maxPageSize should not be a problem as the documentation states the max is clamped to 100, and if there are less user restrictions it will return less, rather than error

image

I privately attached a video showcasing this problem

System Information:

  • Windows 11
  • CPU: Intel Core i5-14600KF
  • Memory: 32GB
  • GPU: NVIDIA GeForce RTX 4060

Even with using a page size of 1, it seems to always fail at 290 successful users pulled, or 29 requests

A private message is associated with this bug report

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Hi @noahrepublic! Engineer with Roblox here working on the Ban API. Could you add me to the PM showing the video demo?

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Hi @noahrepublic! So sorry for the late reply on this. We have put in a partial fix that should make this issue appear much less frequently, although it may still surface in some limited circumstances.

If you continue running into this, lowering the page size further should help with the issue as a workaround. Definitely let us know if you run into any issues!

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