Login errors when starting Roblox Studio and starting the 2+Players local test

Bug Reports Studio Bugs
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#1

I’m currently getting multiple login errors. They happen when you simply start the studio, or when you start a local test with 2+ players.
There is no procedure to follow. That just happens.

System Information:

  • CPU: AMD Ryzen 5 3600 6-Core Processor
  • Memory: 16 GB Ram
  • GPU: NVIDIA GeForce GT 1030

Expected behavior

Roblox Studio should just start the test and not ask to log in again every time.

4 Likes
#2

I have also noticed this issue alot and I have some good specs on my laptop, it tends to crash alot and is quite annoying when trying to work with the team I would suggest this is an update / fix roblox need to sort as soon as they can to be honest (Studio Breaking) as many use Team Create.

2 Likes
#3

Thanks for the report! We’ll follow up when we have an update for you.

1 Like
#4

Hello,

Can you comment on the frequency of being asked to log in? Is it every time Studio starts? 1 out of 10? Also, if you can get it to repeat reliably, can you please send a log in (you can DM me) after reproducing?

#5

I believe this was a backend issue forcing unnecessary logins - if this is till occurring regularly please get us a log of what’s shown in the video so we can dig in.

#6

I haven’t been able to log into studio on open for 2 days; didn’t want to open a new thread as there’s multiple bug reports for this same problem. The staff replies in those other threads suggested contacting our ISP but I’m on a static IP.

Logs are showing ‘Failed to acquire access token’ no matter the login method I try. I’ll DM you a full log.

#7

Can you point to the existing ticket people are posting to? Not seeing it jump out at me on the active bug threads. Its better to jump on one of those than resurrect something from an older incident, as a new incident has a new priority internally.

1 Like
#8

The threads haven’t been active since October of last year, didn’t want to bump them.

Your suggestion of running studio in administrator mode works every time. The only issue is I can’t open any sub-places of a universe. I can make this work for now, but if there’s anything you need from me to help debug, let me know.

Thanks again!

#9

Its worth just opening a new thread for this, in case anyone else has the issue. This feels much different than the other issues - we’ll close if they’re the same, but for routing purposes each independent issue needs its own thread/ticket.

1 Like