Spafuji
(Spafuji)
August 15, 2023, 11:09am
#1
Hello!
I just want to hear if there’s any way I can restore my account.
I’ve already contacted support (2 days ago) but they didn’t answer yet.
So, I use same laptop, browser, IP, phone but can’t login because I did never save 2FA codes and recently deleted 2FA CodesApp (GoogleAuthenticator)
1 Like
Are you on the account on your phone?
1 Like
Spafuji
(Spafuji)
August 15, 2023, 11:17am
#3
No, I have only Roblox Studio and Devforum logged as my account. And I’m not logged at https://roblox.com anywhere.
1 Like
Do you have an email on the account?
1 Like
Hmm I don’t know if there’s any else way to get back in from studio and the devforms.
1 Like
Wait if you have an authenticator then you can’t use an email to get in
1 Like
did you generate any backup codes? that’s in case of this scenario. also if you’ve enabled security keys which isn’t likely for a lot of people you can also use that to get back in
1 Like
Spafuji
(Spafuji)
August 15, 2023, 11:58am
#8
No, either I didn’t generate or didn’t save them(
1 Like
I had the same issue. Roblox Support turned it off within a day after asking.
2 Likes
system
(system)
Closed
October 14, 2023, 9:52pm
#10
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