Low Xbox Rendering Distance

Game Link: War Tycoon - Roblox

Specifically lots of Xbox users in our game have been reporting an issue where their rendering distance has been extremely low all of a sudden. We started getting these reports randomly when we didn’t even touch our game and their rendering distance didn’t used to be this low.

I’m not sure if there was maybe some changes on Xbox that lowered their performance which results in the rendering distance automatically being lowered but it’s not something from our end as it happened during a time where we didn’t update the game.

I have the Xbox Series S and I was not able to replicate this myself, the users reporting it are on an older Xbox model.

Here is a video that a user showed us:

Thanks for the report. We filed a ticket to our internal database.

2 Likes

Hey @KizmoTek , thanks for flagging this.

We recently made some changes on Xbox that did affect some of the default rendering quality settings. Now that those changes have been verified, this morning we enabled the graphics quality option from within the in-experience menu, which has been disabled since we launched Xbox. So users can now adjust their graphics quality to what they’d like.

5 Likes

Thanks for getting this resolved quickly!

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