An issue has appeared in the last 2-3 days without any update happening to Tower Blitz. Players are rapidly failing to teleport into matches, and it has knocked our CCU down by around 90% since 2 weeks ago.
I have confirmed this to not be on my end, as this has been happening for 1 day and my last publish on TBZ’s live branch was September 7, 2023. Error logs show no teleport errors. Users will also either crash or spend 5 minutes trying to close roblox via the X button.
Thanks for the report! We’ll follow up when we have an update for you.
I’m not sure if this is related but I’ve also been experiencing major teleport issues since the release of my new game, “The Creeps!” The Creeps! - Roblox
The place teleports often fail or only send players to the game after a very long delay.
When it does teleport them to the game it sometimes fails to send the TeleportData.
In addition when it does teleport them to the game they often instantly crash upon arrival, unable to move their camera or mouse at all.
I’m not completely sure but this may be something that is caused when using a custom loading screen with TeleportService. I have temporarily disabled the custom/seamless loading screen in my game to see if it resolves the issue. I’ll follow up once I know more.
After a few hours of the change in place it seems that removing the custom loading screen did not resolve the issue. I’ve added a new change that makes some of the scripts more efficient and use less client memory. I’ll let you know how this goes.
Is there an update to this? Its been almost a month.
Going back to this - I believe we found a fix for this issue and it should be gone now, let us know if this issue happen to you again!