Major Outage across platform on Mar 28

[PeZsmistic]

On the website these appear to be affected.

https://www.roblox.com/my/money.aspx/getmytransactions
https://accountsettings.roblox.com/v1/themes/user
https://search.roblox.com/catalog/items - returns no items
https://www.roblox.com/develop/library - returns no items
https://www.roblox.com/games

[ProvenData (John)]

Yeah I just noticed this issue. At this point I can’t even move around the site to talk with my friends and other Devs… Hope this will be fixed soon!

This is what I’m getting…

https://www.roblox.com/request-error?id=549e6741-69b1-43fc-b441-fa631b37de34&mode=&code=

[ummiana]

Roblox in game chat also seems to be down everytime you chat in any game right now you get the “{System} The chat filter is currently experiencing issues and messages may be slow to to appear” message.

[TheKitDev (Caleb)]

Group games aren’t being listed at all as well.

Also all profile pictures are being marked as “asset missing” or whatever you want to call it.

[ProvenData (John)]

Well now games page is majorly messed up…

[dev_sda1 (Pyxl)]

@TheKitDev

Group games aren’t being listed at all as well.

Adding onto group games not listing, this also seems to extend to profiles as well.

[Chemiclast (industrialCentrifuge)]

Oddly enough, it appears the apis (at least this specific one that i’m using) is still functioning.

[tearfulkiller77 (Hunter)]

Player Badges don’t show as well.
https://gyazo.com/694523d3160d6ea2d2867bc42a260a73

[yelowfat (yeIIow)]

For me almost nothing is affected, and ads are still running, game pages are still up, and the popular page is still up. Only the catalog is down for me

[SEIS_HDDS5 (Ayto)]

I’m in the Opera browser and the same thing happens to me.

[cosmonomical]

It’s starting to pop back up again for me.

[I_amCapitalT]

EDIT: Transaction pages also doesn’t show

[Terrariabat]

My UI also keeps reverting to Light theme even when I change it back, and a friend of mine is experiencing the same issue.

[Dekkonot]

I don’t think it’s necessary for everyone to list every page that’s down on the website. Roblox has said they’re investigating it, and I find it highly unlikely that they wouldn’t notice if a page was down. If they’re still down after this is resolved, then it would be time to report it.

[ItsKoiske (Koiske)]

The only pages not giving me any trouble’s the home page and develop page. The rest either gives the 404 error or doesn’t fully load.

[buildthomas]

Thanks everyone for providing details on where you are experiencing this issue on the website. Engineering is fully aware of the issues that are going on.

@nsgriff or @Nightgaladeld will update the thread when a solution has been reached and then it will be unlocked for further discourse.

Please keep in mind for the future that putting off-topic or low content responses on bug reports just to participate is not appropriate posting behavior and will result in your posts being flagged by the community.

[wevetments]

Is there an update on what happened? I’m pretty interested to know what happened on the back end.

[cosmonomical]

I’m curious as well, it was pretty significant so I think we deserve an update.

[nsgriff (griffted)]

Sorry, I forgot to update this thread. We did not experience this issue for 13 days. We resolved it by 6:50pm PST on March 28th.

Thanks!