As a Roblox developer, it is currently too hard to create topics on moderation without moderation itself (or the forum moderation team) taking it down because I am mis-using the category of development discussion. So moderation should have its own category so that the mis-usage of the development discussion for moderation topics can heavily decrease. The moderation category concept is about how you are making topics based on moderation and how it is doing in the category. I just don’t like how I have to get my topic taken down because of this.
If Roblox is able to address this issue, it would improve my experience using the forum because then my topics wouldn’t have to be taken down since they are in the wrong category. This would help everyone including me that are making topics on moderation but keep having it taken down since it is in the wrong category.
Didn’t expect to get a reply immediately after 1-3 minutes of having this uploaded to the category. You might be right about this. I really want my concept category to be created so that the development discussion doesn’t get mis-used for moderation topics.
Hey there, what kind of moderation topics are you posting on the forum, and what are you trying to achieve with that?
It’s unlikely anyone can help you with moderation-related concerns here on the forum in the discussion category. Roblox staff doesn’t actively browse the discussion category. You need to talk to customer support or use the appeals feature to resolve any issues you have with moderation actions taken against your account.
I guess my question, whenever it comes down to people being falsely accused on a moderation action and then the asset gets reverted from being moderated but there account isn’t unterminated (or whatever the infraction is) and it’s happening too many people. Could be a case where I could see a moderation bug report being opened up.
Right now, if you open up an appeal or talk with customer support and try to figure it out with them, they would end up replying with non-helpful responses or ended up not replying and it’ll be weeks.
Edit: This would be a good example that I would think of deserving a moderation bug report:
It isn’t really about topics on something with me getting moderated or smth although that is apart of my concept. What I am talking about is that one of my points for the hypothetical category concept is that the topics can be on how moderation is doing and if they are satisfied with it or not.
Yeah, just made a reply on here to Hooksmith about how that is a part of the concept (like you make topics on you being moderated or somebody associated with you being moderated) but it wasn’t my point that I was trying to make although again that is apart of the concept of the hypothetical category. Plus you are absolutely right, the customer support never does anything basically. Haven’t tried appeals yet and although I did got my 2nd copyright strike on my main account which isn’t this (which also caused me to quit development indefinitely ) I will not try the appeals.
That should ideally be handled by contacting the support team. I was DMed about this thread and I mentioned the same, it’s not really suitable for the forum, there’s nothing to be done by staff here as our customer support and moderation staff cannot comment publicly about the issue to respect the user’s privacy.
Hooksmith now that I think about it, I dont think topics on the OP talking about how they got moderated should be in the concept of the moderation category. It should be up to the support although user/player satisfaction on support topics can be allowed.
I’ve found it’s usually rants where a person is in the wrong in some way. Note that it’s not always that. Moderation isn’t perfect and in short, people like to be heard. I’ve replied to many of them but they get taken down so it’s a bit difficult to point out.
That said, I don’t think it’s without purpose. Some don’t appeal, but people also just don’t trust Roblox support. There’s a potential solution or check of power -for the lack of a better description- for edge cases where appeals don’t do something justice.
We could have a category on here for Roblox staff, that is user-facing, to check the power of the support system. The user-facing is the important part for those edge cases where Roblox gets it wrong multiple times.
That’s fine and a human response, but I’m not sure if it benefits anyone but the ranter in question to have a separate forum category for it. I also wouldn’t necessarily want to encourage people to think that there is any specific effect to posting in such a category other than ranting.
It doesn’t change anything, we wouldn’t be able to respond to said topics to protect the privacy of the poster. We cannot confirm or deny publicly whether someone deserved a moderation action, nor share specific details. Appeals should go through customer support. A public category for this isn’t going to be more productive than reaching out to appeal formally for either side.
Hey, I just wanted to make a follow-up post in the topic about this. I am so sorry if you do not have the time to read this fully.
Yeah well there is a good reason why there is a lot of topics that discuss about moderation. I just want everyone to know that the point of my concept is to make topics on moderation like their satisfaction or opinions on it and if any improvements can be made. The moderation topics shouldn’t also be about how you got moderated or smth and that you need a staff member or smth again because it is up to Roblox customer support which I know they don’t do anything because its probably AI moderation there too but Hooksmith has a point. For topics on how you got moderated and you need help, they shouldn’t be made as topics, it should be made as a private report to the customer support of Roblox.
That does make sense but when you look at the category rules, the category is on how to use something on the platform. So I am pretty sure my topics wouldn’t survive up there too.
Well the lounge category would be a very good concept, sad that Roblox is not willingly to make this a category. Roblox is sadly just focusing on other stuff besides essential things like moderation improvement so unless this become so popular in the community of Roblox, this cannot be a thing.
You do not have to confirm or deny publicly. The most essential point that I am trying to make which I been mentioning so much because I want everyone to understand is that the category concept INVOLVES YOUR SATISFACTION WITH MODERATION or YOUR OPINIONS ON MODERATION.
) I will not try the appeals.