I’ve found it’s usually rants where a person is in the wrong in some way. Note that it’s not always that. Moderation isn’t perfect and in short, people like to be heard. I’ve replied to many of them but they get taken down so it’s a bit difficult to point out.
That said, I don’t think it’s without purpose. Some don’t appeal, but people also just don’t trust Roblox support. There’s a potential solution or check of power -for the lack of a better description- for edge cases where appeals don’t do something justice.
We could have a category on here for Roblox staff, that is user-facing, to check the power of the support system. The user-facing is the important part for those edge cases where Roblox gets it wrong multiple times.
That’s fine and a human response, but I’m not sure if it benefits anyone but the ranter in question to have a separate forum category for it. I also wouldn’t necessarily want to encourage people to think that there is any specific effect to posting in such a category other than ranting.
It doesn’t change anything, we wouldn’t be able to respond to said topics to protect the privacy of the poster. We cannot confirm or deny publicly whether someone deserved a moderation action, nor share specific details. Appeals should go through customer support. A public category for this isn’t going to be more productive than reaching out to appeal formally for either side.
Hey, I just wanted to make a follow-up post in the topic about this. I am so sorry if you do not have the time to read this fully.
Yeah well there is a good reason why there is a lot of topics that discuss about moderation. I just want everyone to know that the point of my concept is to make topics on moderation like their satisfaction or opinions on it and if any improvements can be made. The moderation topics shouldn’t also be about how you got moderated or smth and that you need a staff member or smth again because it is up to Roblox customer support which I know they don’t do anything because its probably AI moderation there too but Hooksmith has a point. For topics on how you got moderated and you need help, they shouldn’t be made as topics, it should be made as a private report to the customer support of Roblox.
That does make sense but when you look at the category rules, the category is on how to use something on the platform. So I am pretty sure my topics wouldn’t survive up there too.
Well the lounge category would be a very good concept, sad that Roblox is not willingly to make this a category. Roblox is sadly just focusing on other stuff besides essential things like moderation improvement so unless this become so popular in the community of Roblox, this cannot be a thing.
You do not have to confirm or deny publicly. The most essential point that I am trying to make which I been mentioning so much because I want everyone to understand is that the category concept INVOLVES YOUR SATISFACTION WITH MODERATION or YOUR OPINIONS ON MODERATION.
Attention everyone. I just realized that when the Roblox forums thing comes out again, we can probably post the moderation topics on there. But I still don’t know if it will be allowed once it comes out or not. I mean the entire topic is meant to make the moderation category existent as a suggestion for the devforum.
Having a toxic category for little kids to whine about getting banned for making a russian roulette game or disrespecting a historical tragedy for the umpteenth time is not going to make this a better place. There will be no benefit to the company in terms of improving moderation because this category will become an echochamber / write-only medium, there will be zero value to reading any of it because newsflash, people omit the truth, people lie, and people love to complain. Waste of time to try.
Even the threads like “Is roblox safe for kids” has nothing to do with development. Sure, it’s a good thread to have other people send in an email to get something banned, but it really doesn’t belong on the DevForum.
Welp I think its a 20-50% chance that your topic survives there because my third topic on there got taken down because it wasn’t related to the category. And the moderator told me that my topic didn’t fit any of the categories on here so yeah I think until then, moderation category/topics will still be unallowed.
The rules on Roblox can sometimes be very vague, unclear or grey.
Having a moderation category would allow us to ask questions about moderation or the rules about the platform and publishing things to get more clarification.
One major thing I’ve ran into on Roblox is that it’s almost impossible to know if certain topics or themes would get a game moderated because there is no rule that explains or clarifies it’s usage.
We all know Roblox doesn’t allow certain topics, I know for a fact that cigarettes and portrayal of drugs aren’t allowed.
But there are more ambiguous, serious or complex topics out there that are practically impossible to define clear and consistent rules for.
What if I want to make a singleplayer psychological horror game that covers some intense topics for instance?
A horror game that isn’t about monsters but rather something with far deeper and more mature meaning?
Even 17+ guidelines don’t cover all topics.
Having moderation discussion and advice would be extremely useful.
Making games or uploading assets feels like threading a minefield sometimes if you don’t want to make your typical family-friendly game and with rules being so vague.
And that is just one (1) of many questions that developers might have.
There are so many things about moderation we’d want to ask.
Not just development/asset approval but also about using the forum itself or questions about practices or help.
Anything that involves or goes through moderation, or even asking about the moderation process itself.
Before we accidentally break a rule we didn’t know even existed or wasn’t clear enough to understand, we’d like answers to all those questions or advice.
A “Ask a moderator” kind of thing would also be neat to have better communication.
It might benefit everyone on Roblox as a whole, it could even be used to deliver feedback on both ends and improve future moderation.
It sounds like you’re asking for a way to have a public dialogue with Roblox staff about moderation questions. It’s a different request than what is being discussed here. I interpret this topic as “have a different category for people complaining about moderation, so that people who aren’t interested in that can choose not to view them”.
I recommend writing about your problem (not the proposed solution you suggest here, or mention that only as a footnote, focus on the problem you’re having) in a separate #feature-requests:website-features thread. It doesn’t particularly seem related to the forum, it could be solved in other ways.
See the post I am replying to, they are requesting a way to have a dialogue with staff specifically about moderation questions. #help-and-feedback is not monitored by Roblox staff (nor would we actually respond to public questions about moderation there, we cannot clarify anything about the terms for you folks outside of our official documentation).
I’m unfortunately unable to make feature requests.
I’ve considered it and the bug support team used to approve feature requests but they are no longer doing that and there’s no other known/obvious way to get feature requests approved.
But I figured my post might somewhat fit the title of this forum post, hence why I included it here.
I’d gladly make it a feature request though, if I could that is.
I admit I might’ve gone sliiiightly off-topic (unintentionally), I found it a bit too important to ignore/not include.
Normally to post in #feature-requests you need to be in the @AllowFeatureRequests group. However, this group doesn’t accept members for years and appearantly Roblox Staff doesn’t really monitor feature requests either way
It’s basically a dead way for years. The plan was it to sometime open but this never happened. So yea you can’t make suggestions about moderation sadly
Regarding this feature request, i agree there should be a moderation catagory but not for discussions about moderation but rather help and questions catagory inside #help-and-feedback. This is not to “Contact Roblox Staff” but rather asking others to help and ask questions if this is allowed etc which could probably be a completely seperate topic to talk about it
That is a really good solution to the scenario where Roblox is refusing for moderation discussion to be allowed on the devforum. Instead of the moderation discussion, we could have this! But yeah your solution concept is real good though.
Normally to post in #feature-requests you need to be in the (This post has been edited by the OP or this dude named Rooster replying to this dude because it won’t let me include the @ in there so yup sorry.) group. However, this group doesn’t accept members for years and appearantly Roblox Staff doesn’t really monitor feature requests either way.
It’s basically a dead way for years. The plan was it to sometime open but this never happened. So yea you can’t make suggestions about moderation sadly.
Yeah, its a huge problem that newer devforum members aren’t able to go in the feature requests group anymore just because Roblox hasn’t even accepted memberships there in years. I mean Roblox never promises what positive stuff they say. For example, they said that they care about child safety yet the moderation is bad enough for groomers, pedophiles, and child abductors to get away with what they do with kids. This is really unacceptable. A Roblox staff member said not very long ago in a topic like this year that the mission after bug reports is to accept feature requests. The mission should be both accepting bug reports and feature requests memberships, not just one of them.
We shipped bug reports access to all users, we’ll do the same with feature requests. The scaling problems for feature requests are harder than bug reports. Please give us some time to get this sorted, same way we did with bug reports – we did deliver what we promised there. We have to move mountains behind the scenes talking to all Roblox teams to make sure this scales well and you’ll actually get the staff interaction you’re looking for. Thanks for your patience here.
