Mardè Hotels & Resorts | Staff Handbook


This handbook will help you find all relevant information regarding being a staff here at Mardè. If you have any questions, reach out to a member of our Management Team.


Staff Rules

1 | Hinting

You should not ask for a promotion, this is called hinting.

2 | Professionalism

You should be professional and should act appropriately.

3 | Disrespect

You should be respectful to our Guests & Other staff members.

Staff Promotions

Receptionist, Housekeeping & Security:

Reach 125 points, you can create a ticket after this to receive the rank ”Senior Staff”.

Senior Staff:

Once becoming a Senior Staff, you will go trough our recommendations process. But firstly, you must meet these requirements:

  • Must work at Mardè for 1 week.
  • Must be professional, respectful and show activity regularly.
  • Must have 250 points.

If you meet these requirements, you will go through our recommendation process. Our Corporate Members will randomly promote members from our Senior Staff.

Please do not hint, this lowers your chance of getting promoted. (This is also noted in the Staff Rules.)

Staff Duties

Receptionist:

Check-In & Check-Out the Hotel Guests.

Housekeeping:

Clean the hotel & rooms.

Security:

Handle disruptive players.

Senior Staff:

Check-In & Check-Out the Hotel Guests.
Clean the hotel & rooms.


Mardè Resources

Mardè, Leadership Team

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