Marketplace Can't Render Metallic

I did some shoes with metallic textures for publishing at Marketplace and there is a great difference between how those shoes look in studio and marketplace. Here are the pictures


There is no metallic at all. I don’t know if this is because of the lighting environment Studio uses when creating thumbnails or they don’t use the metallic textures at all. It renders very good on studio but not on marketplace. I don’t think this is just shoe category issue, I made some chains on clothes too but they were never looking metallic. It was just color and very low roughness value (it means shiny).
I don’t know why Roblox don’t solve this issue.

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im sorry to break it to you but roblox thumbnails dont render pbr

Hmmm They definitely render roughness and normal and base color. Why not metallic

i have no idea because reflectance works but neon doesnt, maybe the thumbnail generator uses an old rendering engine im not sure how roblox does it

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Damn I wish they would allow it. It would sell well

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