MarketplaceService:getProductInfo failing because of too many requests

The service appears to be hitting a rate limit, returning errors such as “Too many requests”. This is affecting in-game purchases, we haven’t experienced this issue before.

Our experience: Rensselaer County - Roblox

2 Likes

This is probably because Roblox is currently experiencing issues.

You can check the status page for the most recent updates: https://status.roblox.com

Another relevant bug report that has been marked as fixed: https://devforum.roblox.com/t/marketplaceservicegetproductinfo-is-down/3656270

The related staff member @GravityOasis101

This occurred due to the temporary outage yesterday and seems to have resolved itself now.

Will be closing this one as the issue should no longer occur.