Mass Deletions of Bundles & 3D Clothing – Possibly Faulty AI Moderation Ignoring Previous Appeals

Bug Reports Catalog Asset Bugs
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Over the past few days, a large number of UGC bundles and 3D clothing items have been rejected or removed from the platform in what seems to be an automated moderation wave for the reason ‘misusing roblox systems’. Several of these assets had already been successfully appealed, meaning Roblox staff had reviewed and allowed them on the platform.

Majority of the bundles that I had deleted did not have additional appendages, clothing, or etc. They were completely valid.

Examples:

A Turkey bundle created by clockset, had been promoted by Roblox, and remained on sale for years without issue, was suddenly removed for “misusing Roblox systems.”

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Many other bundles and 3D clothing items – including completely new and old ones – have been mass deleted without any clear or consistent reasoning. Here are my recent ones:

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This strongly suggests that an AI or faulty moderation system is mass-flagging and deleting content without proper oversight. These actions are not only inconsistent, but they’re also undermining trust in the UGC platform for creators who rely on these items.

Additionally, while many legitimate bundles and 3D clothing items are being wrongfully removed, there are still bundles on the platform that clearly violate Roblox’s rules but remain untouched. For example, this bundle:

It uses visual and technical bypasses to give users a transparent leg, closely simulating the appearance of the Korblox bundle. This kind of manipulation is a known violation of UGC guidelines, yet it continues to exist on the marketplace while compliant items are being removed en masse.

This inconsistency highlights serious issues in the current moderation process – compliant content is being penalized, while exploitative content remains live.

Expected behavior

Previously approved, appealed, and compliant UGC items should not be removed unless there is a clear, specific violation. Moderation decisions should be consistent and honor prior appeal outcomes. If AI moderation is in use, it should not override manual staff decisions.

Creators need clear guidance and stability – not uncertainty from arbitrary removals.

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All your recent bundles were taken down correctly, each one due to a specific and clearly defined body bundle policy violation.

To go over a few of them:

“Los Tralaleritos” and the alternate color versions you uploaded were removed for including shoes. Shoes aren’t allowed in bundles, they have to be sold separately. That’s just standard policy.

“La Grande Combinasion” and your attempts to reupload it were moderated because it had additional features, like extra limbs on the head and torso, or multiple heads. All of that breaks the rules.

“La Vacca Saturno Saturnita” got taken down because of the horns. There’s an explicit example in the Marketplace Policy showing that horns aren’t allowed in bundles. That alone proves you didn’t read the rules at all.

“Graipuss Medussi” was also removed due to extra limbs. There are just too many protrusions going on.

And honestly, the list goes on.
If you want to double-check, you can send a separate appeal request for each bundle through Roblox Support. They’ll tell you the exact same thing and might give you more details about why the others were also correctly removed.

While you’re at it, I seriously recommend reading through the full Marketplace Policy, starting from the “Avatar Body Guidelines” section all the way to the end. Every rule you’ve violated is covered there.

Also, pointing out other bundles that break the rules doesn’t make your own any more justified. Every case is reviewed independently. Just because someone else got away with something doesn’t mean yours was okay.
However, if you want to get more information to report those bundles, you can learn and report it from here: https://en.help.roblox.com/hc/en-us/articles/203312410-How-to-Report-Rule-Violations. This is not a channel to report bundles.

This bug report can be closed too. There’s no actual bug here. It’s a clear violation. Nothing’s broken. If anything, moderation has just been doing its job really well lately, which I get can be annoying for some people, but that doesn’t make it wrong.

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Cool story bro, but you definitely missed the point of the post. There has been 270 bundles deleted in just the past day or two which you will also have to reason against (and most of which haven’t violated the Terms of Service.) (Data collected via Rolimons deleted page.)

You’re using just a couple of their bundles as a reason to close this post, yet there clearly is a fragrant issue here with moderation which you are either purposely trying to let slip under the radar (which wouldn’t surprise me considering you brag about using the DSA form to get bundles deleted) or you’re being naive to the actual problem this post is addressing. (See the original turkey bundle which they’ve linked which doesn’t violate any clear rules.)

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Hey, genuine question – is there a reason you always come off so argumentative or salty whenever you reply to my posts? I’m here reporting a genuine issue, not trying to pick a fight.

Anyway, back on topic: I clearly stated that the majority of the bundles I had removed did not include additional appendages, clothing, or anything else that violates the guidelines. They were completely valid. And if you check Twitter, you’ll see multiple other developers are reporting the exact same issue – bundles that follow the rules being taken down without clear justification.

This isn’t about trying to justify rule-breaking by pointing fingers – it’s about inconsistency and possibly flawed moderation that’s affecting creators across the board. If moderation was doing its job “really well,” as you say, then bundles that follow the rules wouldn’t be removed in the first place.

I get that you have some superiority complex but please stay respectful on the forum, thank you.

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I’m having a similar issue with my bundles, I am receiving unexplainable ban messages for characters that don’t visibly break the terms of service or community standards, willing to follow up with any engineer that acknowledges this issue, and provide ID’s of the affected bundles. I also have outgoing support tickets that haven’t been replied to for multiple weeks, and I am willing to provide the ticket ID in pms. I know its not the right place to mention this, but it would be nice to see a small explanation of the deletion alongside with the reason “Misusing Roblox Systems”, as if a support form appeal is denied, you are given a reason to why it is deleted, many times multiple. These include “UGC Bodies / Heads cannot have accessories” and “UGC Bodies / Heads cannot have clothing”. A feature like this would make it easier to appeal the bundle, and explain why that ban reason does not apply to the moderated bundle/s.

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Hello I was effected aswell, 15+ of my bundles has been deleted overnight

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This has been a major problem. The turkey was just one of my creations removed. I had over TWENTY TWO bundles deleted by Roblox after this sudden change.

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What I don’t get is that there isn’t even a single bundle ID in sight, which means there’s nothing any DevForum staff member could actually review or take action on (except for the bundle they’re trying to report using the bug report category). If you want an explanation, I shared the proper channel where a proper bundle review can be done and more detailed info can be found.

All of the removals are justified. If you believe otherwise and have a dispute with Roblox, you can resolve it directly with them in accordance with Section 11 of the User Terms in the Roblox Terms of Use.

A lot of bundles got removed in a short amount of time, so what? Roblox has every right to remove any content that violates their Terms or Additional Terms at any time, as stated under Creator Terms section 2(b)(v). This isn’t a bug, it’s the system doing exactly what you agreed to. Therefore, this bug report should be considered closed.

For more information on contacting support or appealing content moderation, please refer to this article: https://en.help.roblox.com/hc/en-us/articles/360000245263-Appeal-Your-Content-or-Account-Moderation

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There are actually multiple developers in this thread (myself included) who are ready and willing to provide bundle IDs immediately; that’s not the issue here. You’re acting like no one wants to cooperate or escalate this through the proper channels, when in reality many of us are actively trying to do just that.

The problem is that this is a visible bug, not in the literal code, but in how the AI moderation system is being applied. Bundles that were compliant, had no additional limbs, no clothing, and followed the UGC guidelines have been taken down. This is not normal, nor is it just “Roblox doing what they’re allowed to do.” You’re brushing it off as a system working correctly, when it’s very clearly flagging and removing content that has previously passed manual review, been sold for months, or was even promoted.

You keep defaulting to policy citations and the assumption that everything removed must be in violation but again, the issue is not isolated, and if you took a minute to look outside this thread, you’d see other developers echoing the same concern across Twitter and elsewhere. We’re not asking for special treatment, we’re asking for consistency, clarity, and for obviously incorrect moderation to be acknowledged and addressed.

So yes, we’ll absolutely provide bundle IDs - but dismissing this as a non-issue isn’t helping anyone.

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All of the removals are justified.

Okay so justify them all. Clearly there are bundles in this deletion wave which haven’t broken any of the rules listed in the Terms of Service or bundle guidelines. Whether they are in this forum post or not, you can clearly see that numerous bundles which shouldn’t have been deleted are currently deleted… you don’t need a Bundle ID to see that.

If you believe otherwise and have a dispute with Roblox

And no, you can’t just dispute this with Roblox. Support often miscommunicates reasoning as to why bundles are deleted, giving vague reasons in their decline of the bundles restoration instead of looking further into it. Creators have been complaining about this for months, it’s like you’ve been living under a rock.

Roblox has every right to remove any content

Saying that bundles that fit within the Terms of Service should be removed because of small technicalities, even if they aren’t overtly breaking the rules, is just insane, and I’m not sure how you’re trying to take this perspective. Nobody is agreeing on the side of bundles that may exhibit rule breaking behavior but I can already see half of this wave has been bundles that haven’t done anything wrong.

Basically; You’re saying everything we expected you to say. You want bundles taken down even if they aren’t rule breaking. Congrats on admitting your intentions. Have a good day.

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I’d like to add that this ‘faulty AI moderation’ seems to be affecting 2d clothing as well.

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Hello, could I get a couple example ids and/or the affected username (in private message) so I can verify if there’s a systemic issue that needs to be forwarded to the appropriate team?

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I’ve sent you a message with a couple usernames and examples. I will be able to follow up with more later.

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Please let us know whether or not these bundles turn out to be violative of the rules. Myself and I’m sure many other developers would be curious to know whether there’s actually an issue here or whether these complaints are invalid.

This is totally off-topic to this report.. if anything that user should file a new report on the issue they’re experiencing. This report regards bundles being deleted for “Misusing Roblox Systems”. Throwing in unrelated issues here dilutes the report

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That’s actually incorrect - 2D clothing is still very much part of Catalog Assets, and it falls under the same category of removals being discussed here. The reason given for some of those removals is also “Misusing Roblox Systems,” which means it’s directly relevant to this thread and the issue at hand - faulty AI moderation.

If anything, this reinforces the fact that the problem is more widespread than just bundles. It’s not “off-topic” to mention another catalog asset type being affected by the same systemic issue.

Also, for the sake of due diligence, I’ll add that I’ve been informed this matter is already being looked into by three or more internal teams at Roblox, as discussed in the official UGC Guilded server, which includes numerous Roblox admins and engineers. So this clearly isn’t just noise or isolated complaints - it’s something being taken seriously internally.

Regardless of whether the IDs and usernames I’ve provided are enough to fully illustrate the issue, it’s already been made clear that this matter has been escalated and is being addressed internally.

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This is one of the biggest mess-ups I’ve seen in a while, I hope that everyone affected gets their issue resolved

I can say from my own experience this is not fun to deal with!

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i agree, as someone who was a very very very very very very big fan of the turkey bundle this is absolutely devastating news

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I can assure you that this is a large problem even outside of bundles - although not extremely specific to this report, as of recent users are recieving permanent termination for one instance of content deletion, I will use Rolimons report on this topic as an example.
https://x.com/Rolimons/status/1952452945695613233

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(Above: VAC9, Rolimons community manager, has been terminated for a T-Shirt uploaded years ago containing a blood splatter.)

Not sure if DSA or standard reports are being used in this instance, but for one deletion of a Classic T-Shirt/Clothing, you can become terminated solely based on one instance of violating content. This is not only broken, but leaves users vulnerable to attacks that can potentially affect their accounts indefinitely if this issue is never addressed.

If more information is found I will consider opening a new report on this topic.

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I think the focus here should be on whether the content itself is actually violating the rules, rather than emphasizing the severity of the action.

Classic clothing items with blood splatter violate the rules, and they will be moderated accordingly under Roblox’s Community Standards in the “Violent Content and Gore” section: https://en.help.roblox.com/hc/en-us/articles/203313410-Roblox-Community-Standards.

As for the severity of the action, as Roblox states, “Depending on the severity and impact of a content-based Community Standard violation, we take action ranging from warnings, content removal, or Roblox account-level restrictions.”

“In addition to considering the specific violation, we also take into account a user’s historical behavior on the platform and whether they have repeatedly violated our policies. Repeated violations of our policies may increase the severity of consequences (i.e., a warning, followed by a timeout, followed by a suspension, etc.).”

For more information on how content moderation works on Roblox: https://en.help.roblox.com/hc/en-us/articles/21416271342868-Content-Moderation-on-Roblox

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Yes, we know blood isn’t allowed on Roblox - but this should of been a warning or at the least a one day ban. VAC9 has the added context of no prior history of bans, especially under the reason of gore or obscene content, so your reply without any prior knowledge is already rendered useless in the context of this situation. Thank you for adding nothing to the conversation, moving on.

Also, multiple AI websites which evaluate the accuracy at which a human wrote your post have found all of your comments under this thread 100% AI generated, I’m not sure why you are allowed to be on the forum when you’re not writing anything.

This is practically spam at this point… You are missing the point on almost every thread, typing out gibberish that directs back to Roblox rules when they clearly do not apply to the situation in which erroneous activity occurs.

Eventually I expect that staff should pick up on this, it’s ridiculous to have people running around on the forum spreading nonsense that is artificially written.

1 Like