Massive camera bug on certain devices

The video below was sent in our discords game bugs section a while ago by a player, we could never figure out the problem with low-performance devices cameras. The camera is perfectly fine on most PCs and laptops but some players always run into this massive issue on their devices. Can anyone please let me know if this is fixable?

In my last post about this which was flagged, someone said it might have something to do with the player’s character as they are custom in our game. The camera does not move with the character when this bug occurs, the camera moves away from the character.