MemoryService UpdateAsync “Request Failed”

Reproduction Steps
The same problem as described here is happening again:

Expected Behavior


Actual Behavior
Can’t run my game!

local MemoryService = game:GetService("MemoryStoreService")
local SMUsersOnline = MemoryService:GetSortedMap("UsersOnline")

repeat
	local Success, Errormessage = pcall(function()
		SMUsersOnline:UpdateAsync('UsersOnline', 
			function(UsersOnline)
--- my code
				return UsersOnline
			end, 
			60*60*24
		) 
	end)
	if not Success then
		warn(Errormessage)
		wait(1)
	end
until Success

I get:

Request Failed.
Request Failed.
Request Failed.
Request Failed.
Request Failed.
.
.
.

Issue Area: Engine
Issue Type: Connectivity
Impact: Very High
Frequency: Constantly
Date First Experienced: 2022-05-07 00:05:00 (-03:00)

2 Likes

+1, happening to me as well. Was fine all day, starting happening recently.

2 Likes

Hi @rogeriodec_games,

Thanks for reporting this. We have engineers looking into this right now.
I will let you know when we have updates on this

6 Likes

The service has stabilized now, apologies for any inconvenience.

6 Likes

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