MemoryStoreService down?

Currently in my game im being thrown an “internal error” trying to access MemoryStoreService, and after multiple attempts it just gets throttled?
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Expected behavior

Work normally and process the request.

10 Likes

Bump, site says active incident is resolved but this is still occuring in my experience.

3 Likes

My game dropped from 500 active players to 10. I barely saved it.

5 Likes

Same, all players in my lobby are unable to join the game at all.

3 Likes

This is currently affecting my game. My data saving/loading logic relies on MemoryStoreService for session locking. status.roblox.com is claiming that the incident has been resolved but the issue is persisting.

2 Likes

analytics seem to be completely broken as well


its usually at 1-2k requests per minute

3 Likes

yeah, showing me erroneous data too although my experience doesn’t heavily use MemoryStores, its still throwing internal errors for anyone who tries to use it in my game

2 Likes

Either throws “InternalError: Unknown Error” or just throttles the requests.

2 Likes

Hey ive been experiencing the same issue here my game worked fine but all of the sudden it just doesnt work.

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1 Like

My game is no longer working. Races aren’t starting, no leaderstats, and many errors related to memorystore. Lost more than half of my players


2 Likes


Still consistently throttling.

1 Like

Players cannot even play the game without being stuck in Main Menu since in order to join a server it relies on memory store…

1 Like

Exactly same here, multiple new players turned away and downvoting my experience as a result of being unable to join the game, and yet https://status.roblox.com/ has marked the issues as resolved.

1 Like

When I try accessing the memorystore functions errors like this show up

1 Like

Its genuinely sad to see. I cant imagine making players think your game is broken and getting downvoted for it.

2 Likes

yeah, and frustratingly still no acknowledgement from staff about this

1 Like

im putting [ROBLOX IS DOWN] in my game title for now

1 Like

Its gonna take a bit for them to actually see your reports, Considering the fact their mostly late to the action.

1 Like

we need compensation for these outages :skull:
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this is harming important metrics

2 Likes

100%, especially in my case where my game and surrounding community had a group-wide event and battle scheduled for today, frustrating that MemoryStoreService which is the backbone of my server logic for joining servers would decide to break today.

2 Likes