Mesh looks fine in studio but when it is submitted it turns black/deep blue

First time Poster here

  1. What do you want to achieve? Keep it simple and clear!
    I wonder if someone else has gone through this and can help me solve this issue. Where my avatar looks good in the studio then when it is published the lower torso and the legs turn black / deep blue.

  2. What is the issue? Include screenshots / videos if possible!
    So I’ve been making UGCs the beginning of this month. First avatar everything went great some minor issues but solved it. First occurrence of this issue came when I uploaded my second avatar, same as the first one but with an outline i meant to add since the beginning (I know I messed up).

This is what the avatar looked like in studio (its a reuploaded mesh because I deleted the original one)


This is what it looks like in the store

That’s the link to the bundle, and if you press try on, you’ll se what I mean


It ends up looking like this.

Now this error happened again with a diferent avatar (BUGGED AGAIN - Roblox)


I thought it was because of the outline effect (achieved by duplicating mesh and flipping normals) so I took the hardest decision of my life and decided to remove the effect from the legs down, the result was the same bug. (BUGGGED AGAIN AGAIN - Roblox)

  1. What solutions have you tried so far? Did you look for solutions on the Developer Hub?

My first suspicion was that I accidentaly had uploaded the mesh with two different materials (in the case of the cat avatar) so I made sure not to make the same mistake with the new avatars, and it proved that wasn’t the reason it happened. Now I wonder if it is because of the way i handle the textures. (Prepare to see a semi-beginner’s UV map)
For the outlines:


For the empty space so the player customizes color

And yes it looks really bad, but it worked with the rest of the body.
And for the first avatar (The Cat) I didnt even do any weird resizing uv layout shenanigans

Has anyone else gone through this? How do I solve it? Could it be a roblox fault given that it looks ok in the published market until you try it on?

I hope I made my topic as descriptive as possible, so that it’s easier for people to help me! Ty

if you still dont know why its because your textures are transparent so you can use 2d clothing + skin tones on the bundle making it appear like that (atleast i think)

btw how did you make the bundle? i cant find any information on how to make one

1 Like

Yes, the 2d clothing was the problem, forgot to solve the problem myself, thank you for doing it. As to making the bundle, what you should look for instead is publishing/creating characters, a bundle is just what they call a character. If that is what you are interested in, this link has a lot of useful information, Avatar Characters | Documentation - Roblox Creator Hub. The important part is just looking at the “creation process” graph they made, and then go to the very bottom of the page, and check each individual overview of the process. It covers pretty much every step of creating a character.

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