Without seeming rhyme or reason, the layered clothing is failing to process for players. We have debugged this heavily as, essentially, our game cannot function without the staff-morphs. Despite this heavy level of debugging, it is still happening for players
Some resources online have suggested that the models are archived, moderated, or failing for other reasons – no code related fixes seem to solve the problem in any capacity. It will simply fail to fetch and never return/load. So we have players walking around with essentially their entire bodies just missing
Expected behavior
I would anticipate that once a player is “morphed” (respawned) and they are built into the humanoid with the pre-selected layered clothing, that the layered clothing would not disappear for themselves or other players on the map/game
I will note that this seems to also be happening on the server, with some players simply ‘could not fetch’ the layered clothing of other players around them – this is not isolated to client
Thank you for taking the time to submit this issue. Currently we cannot access this game because it is set to private. Could you please make a simplified repro file or make a public version of the game so that we could play to test it out? Thank you!
Hello, could you please share the .rbxl file of the simplified scene? We do not have access to the source data if only the published experience is provided. We will resolve the issue as soon as possible, sorry for the inconvenience!
Hello hello, just sent you the requested file! Please let me know if there is anything else I can provide, as we are desperate to fix this before the release of our game
Hi there, as a temporary fix while we investigate the issue, could you please disable the “LayeredClothingCacheOptimizations” property? You may find it under Workspace properties → Behavior. This configuration will be effective on players’ side as well when they join your experience.
Please let me know if disabling it fixes the issue. At the same time, to help us figure out the root cause, any guidance to reproduce the issue would be appreciated!
Hello, I’ve wondered if there’s been any answers to this solution? While we’ve managed to bypass it for the most part, we do still see characters “blinking” in and out of existence – which was one of the initial core causes for it
Hi, did turning off the workspace property help to make the issue happen less often? If not, could you please provide some hint about how to reproduce this issue? Do you do anything special about the humanoid or the clothing? Ideally a place file with instructions to reproduce this issue would help a lot for us to figure out the root cause. Thank you!
hey, came across this thread while trying to learn about what LayeredClothingCacheOptimizations actually is, could you please explain to me this property ?
We are unsure if this is still happening, as we described before there is no set origins for this occurring or how to replicate. It seemingly “starts” flickering and then unloading at some point
I certainly haven’t received heavy reports of items just disappearing, but we still encounter issues with flickering (seeing things load/re-load)
Hi there, LayeredClothingCacheOptimizations is a performance improvement to avoid layered clothing causing frame drops. It is active by default currently, we understand that this change may cause bugs in a small group of experiences, so we provide this workspace property to allow developers to turn off this change for their experiences while we fix any bug, although so far it looks like LayeredClothingCacheOptimizations is not related to this bug report.
