Message contents randomly display formatting elements

[cloakedyoshi]

Reproduction Steps

1. Go to your messages page
2. Check your recently received and sent messages, observe the formatting issue in the body of some messages

Expected Behavior
All messages have proper formatting.

Actual Behavior
Some messages are squished into a giant paragraph + symbol jumble. New lines, commas, apostrophes, etc. are displayed as their raw format.

A received message

A sent message

Workaround
Sometimes the message appears to fix itself after enough time, other times it remains broken.

Issue Area: Roblox Website
Page URL: Messages
Impact: High
Frequency: Often
Date First Experienced: 2022-02-14 00:02:00 (-05:00)
Date Last Experienced: 2022-02-15 00:02:00 (-05:00)

[Webspace]

It’s a very annoying issue. I noticed this issue myself on the 13.01.22 but can’t post bug reports here so…

Not sure how this has gone on for so long without being reported.

[Webspace]

I mean just look at this thing. Messages have been a complete disaster for over a month. I have no idea how this was only reported here two days ago.

[thirdtakeonit]

Thanks for the report! We’ll follow up when we have an update for you.

[cloakedyoshi]

Is there a rough ETA for when this would be looked at? It makes most of my messages I receive unusable.

[cloakedyoshi]

This appears to have been fixed a while back. Marking it as resolved.