Hello,
I received a message from Roblox on February 13th, but I’ve only noticed it just now.
I only have very basic knowledge of coding. I don’t really know what data stores are tbh, only that they store data obviously. I made most things in the game this message is referring to. Things I took from the toolbox include the ACS engine, most of the guns, the helmets, the uniforms, and the explosions. Everything else is mine, I use GPT4 for scripting.
Anyways, so I got this message:
Previously, my game faced moderation due to the depiction of medical drugs in the ACS system, which significantly disrupted its growth. It took me several months to resolve that issue, which, in hindsight, was simpler than I anticipated. Given this past experience, I am concerned about the possibility of future moderation negatively impacting the game’s increasing popularity.
You should read about that in the given link and, even more important, NOT do the exact opposite and even share the user publicly! Please immediately censor the user data like ID visible in your screens.
You have to erase everything you have from the user. For that, you’d need to build mechanisms that erase such data. Example: If you have an RPG game where users login and you immediately store e.g. a profile, you have to delete that. But if you, which you shouldn’t do without consent, e.g. build an external profile on a leaderboard on your website, you have to delete all data of that user including IP, email and even just things as the user ID. If you don’t have something like that, update your game to have a sort of “admin feature” that deletes such things. If you don’t even know what you store, that’s bad and you should potentially look it up as good as you can as the user could check leftovers of their account and report you. The link in your image, which leads to About GDPR and CCPA | Documentation - Roblox Creator Hub, explains it more and highlights the importance of deleting such things as the request is legitimate.
In short: Delete everything that has to do with that user, including everything regarding the user ID.
// EDIT: I read your post again and understand your irritations a bit more and would recommend you to, if possible, contact Roblox and ask them what exact user they meant since in your game it links to a game and not a user. If you cannot answer to that post, just assume it was a slight mistake on Roblox’ end and delete the data of the user who created mentioned game.
You can ignore those if you are not using any datastores. I’m assuming this happens when a user asks Roblox to delete their account. They have the right to have any information about them removed, and that’s what this message tells you to do.
That’s what I assumed, I will double check, but I’m pretty sure my game has nothing in it that stores user data. Especially anything from that user, and yes, it is a game ID, and moreover, a game from a user I have never heard of or interacted with ever. The user’s account also appears to not have been deleted.
Maybe it’s an automated message? I don’t wan’t you terminated, so first double check your game and then if it didn’t work try messaging roblox staff or mods about the problem.
I know you are confused, and I don’t know what might be the cause, but that’s my suggestion.
It just talks about the ‘protection of personal information’.
Exactly! I am pretty careful about this, and I do my best not to use the toolbox at all. I have double checked, and my game doesn’t store user data. I did plan to in future, just to store “Cash”, “Kills”, etc, but I haven’t even started work on any of that yet.
I’d say it is an automated message, but still makes no sense in my case, least not to me. My initial thoughts were pretty much what you’re all saying… but my game doesn’t store data yet. Just a pretty random message. I don’t know why or how it picked up that I’m storing data. I’m going to put it down to a fowl up on Roblox’s part. I’ll contact moderation and see what they say. Thanks everyone for the help!
Whether you store stuff or not does not matter. Read about GDPR for example and the link, it explains enough. But no, it’s not an automated message as such requests are made specifically by users (also explained in the link). A user requested deletion of their data and Roblox has to comply with it.
Yes I understand the user made a right-of-erasure request, but I don’t think the message was typed out by Roblox Staff. Is an automated message not a message that was created automatically? I have no information on that user, or any user in my game. I have no UserID’s, PlaceID’s, usernames, birth dates, personal photos, or any other personal information. I’ve read the article. Seems like common sense unless I’m misunderstanding something.
I don’t use any data stores, and there are no scripts or anything in my game containing UserID’s or any of the things mentioned above.
Would it be possible to use Ctrl + Shift + F to find where such things would be located? If so, what would I search for? I’ve already tried “datastore”, nothing came up.
