Missing Roblox-uploaded bundle head

Bug Reports Catalog Asset Bugs
#1

Hi there!

Recently the Reinforced Crate Body - Head has stopped showing up on my character in experiences. It’s still there on the main app and website however.

Repro steps:

  1. Equip the Crate Head
  2. Join any experience that doesn’t alter the starter character.

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Screenshot of the Customize section on the app

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Screenshot in-experience

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Screenshot of the website showing avatar as moderated due to the head

The experience featured in the second screenshot I provided does not override the character in any way, and I’ve been able to play any experiences recently which allowed my character’s head to spawn.

I don’t know if this was intentional or not. I’ve become quite attached to the box head, so I hope it isn’t

Thank you for your time!
BloxSmithy

1 Like
#2

We’ve filed a ticket into our internal database for this issue, and will come back as soon as we have updates!

Thanks for flagging!

1 Like
#3

This should be resolved now. Thank you for your effort in bringing this to our attention.

1 Like
#4

Thank you so much for fixing this! I can wear my crate proudly again :heart: