Mobile buttons not appearing when player is morphed

Help and Feedback Scripting Support
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#1

  1. What do you want to achieve?
    I want mobile to function normally after I morph the player. This is only a mobile issue, since everything works fine on PC (I have not checked console)

  2. What is the issue? Include screenshots / videos if possible!
    The movement buttons/joystick (like jumping) don’t appear when I morph the player. They should appear. You can still move. Also (I’m assuming because of the same bug) when you move the camera moves.

Notice how when I spawn as the operator, I can still move around but there’s no joystick or jump button, and when I do move the camera moves with it. When I jump into the void and die, the bug is fixed. Not shown in the video but when I reset nothing changes. I have a script that morphs the character again when you die/reset, so that is why I assume. (The death script doesn’t trigger if you jump into the void, which won’t be a problem when the game is done)

These are the scripts that manage character spawning and changing the camera. They are both Module Scripts called by the module loader and other scripts when needed.

Player spawning script, in ServerScriptService

local SpawnService = {}

-- Script Variables --
local replicatedStorage = game:GetService("ReplicatedStorage")
local serverStorage = game:GetService("ServerStorage")
local customizationModule = require(replicatedStorage.Modules.CustomizationModule)

function SpawnService:Init()
	-- Spawn Player / Set Operator --
	replicatedStorage.Remotes.Spawn.OnServerEvent:Connect(function(plr,operatorName,skinTone)
		-- Function Variables --
		local Admins = {353146895, 917862938, 2262067327, 829451336, 3849471448, 3763933179}
		local isAdmin = false
		if table.find(Admins,plr.UserId) then isAdmin = true else end

		-- Data Checks --
		if typeof(operatorName) ~= "string" then warn(script.Name.. ": Invalid Input Type " ..typeof(operatorName).. "?! Try again.") return end
		if typeof(skinTone) ~= "Color3" then warn(script.Name.. ": Invalid Input Type " ..typeof(skinTone).. "?! Try again.") return end
		if operatorName == "UIU" then if isAdmin == false then warn(script.Name.. ": You do not have this operator?! Try again.") return end end
		if not plr.PlayerGui.OperatorModels:FindFirstChild(operatorName,true) then warn(script.Name.. ": Operator " ..operatorName.. "Not Found?! Try again.") return end

		-- Function Variables P2 --
		local operator = plr.PlayerGui.OperatorModels:FindFirstChild(operatorName,true):Clone()
		local character = plr.Character
		local animate = plr.Character.Animate
		animate.Parent = game.ReplicatedStorage

		-- Destroy Unneccessary Parts of Model --
		if operator.Torso:FindFirstChild("Gun") ~= nil then
			operator.Torso:FindFirstChild("Gun"):Destroy()
		end
		operator:FindFirstChildWhichIsA("Animation"):Destroy()
		
		-- Clone Important Scripts Into Model --
		character.Health:Clone().Parent = operator
		
		-- Set Operator Properties --
		operator.Parent = workspace
		customizationModule:setSkinTone(operator,skinTone)
		operator.HumanoidRootPart.Anchored = false
		operator.Name = " "
		plr.Character = operator

		animate.Parent = plr.Character

		-- Fire Client For Client-Side Preparation --
		replicatedStorage.Remotes.Spawn:FireClient(plr,operatorName)

		-- Spawn Player --
		local spawnPoints = workspace.SpawnPoints:GetChildren()
		local target = spawnPoints[math.random(#spawnPoints)]
		plr.Character.HumanoidRootPart.CFrame = target.CFrame
	end)
end

return SpawnService

Camera managing script, in ReplicatedStorage

local cameraManager = {}

-- Script Variables --
local plr = game:GetService("Players").LocalPlayer
local plrCam = workspace.CurrentCamera

-- Functions --
function cameraManager:setCam(camType, camPart)
	-- Set Player's Camera --
	while wait() do
		if (workspace.CurrentCamera.CameraType == camType) then
			break
		end

		plrCam.CameraType = camType
	end
	
	if plrCam.CameraType ~= Enum.CameraType.Custom then
		plrCam.CFrame = camPart.CFrame
	end

	print(script.Name.. ": " ..plr.Name.. "'s Camera Set")
end

return cameraManager
  1. What solutions have you tried so far? Did you look for solutions on the Developer Hub?
    I’m not sure how to design my game for mobile, so I don’t really know where to begin looking. We do intend to support mobile though, which is why this has become an issue.
#2

Can you test in Roblox Studio and look at your character through the Explorer? Have you tried using another morph, or disabling some of these scripts? Most likely, roblox is having an issue with one of the important parts of the charcter(unless you are disabling the controls somewhere else). I would double check it works with a normal character and some of that code commented out to make sure you don’t have another script elsewhere messing with things.

#3

Can’t right now but will get back to you on this tomorrow. Not sure what I’ll comment out since almost every part of my scripts are important to the functionality of the rest of it but I’ll see what I can test.