Model colliding with corners

Hello, my model has this weird bug where it collides with corners. I’m not sure what is causing it, but I have some sort of theory.

The character has longer arms than the other models, maybe the collision isnt changing whenever the character animates, which is why it bumps into corners.
image
It’s not the hrp thats causing the issue
image

How could I fix it?

Humanoid arms and legs are normally CanCollide false. Is this a custom Rig?
Is the gray block just a Part, or is it a Union?
In the Physics tab of the Studio Settings you can select Are Collisions Shown to see exactly where collisions are occurring in your place during testing. It’ll show a red sphere wherever 2 parts collide. It’s very useful when troubleshooting things like this.

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The gray block is just a part. This is a custom rig

Dont know a lot about this but perhaps change the CollisionFidelity from Box to PreciseConvexDecomposition or whatever its called

again i have no clue, its just a suggestion

It’s already at PreciseConvexDecomposition

if you are using bones to animate the rig, the collision does not change when the bones get animated. try making the animated mesh not collide if this is the case.

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