Models Seemingly getting bugged as "Rejected" for moderation

Issue

Whenever i upload a model from studio to roblox the thumbnail seemingly gets “moderated”. After posting in the moderation review request it turned out that this was a bug.

I would normally expect the model’s thumbnail to appear as normal instead of being shown as “rejected”

This bug happens 100% of the fime for me.

Reproduction

  1. Create a model with a decal in it as thumbnail
  2. create the thumbnail camera and place it properly
  3. upload the model to roblox

Asset Example

This bug started a while back which of lastly attempted to re upload and still having the same result (before today) was July 22 '19. I do not know if this happened before that time as well.

My current Roblox Studio version is version-633b2197f85145ae and my browser is Firefox Developer Edition Version 71.0b12 (64-bit) In case this should include with the issue.

6 Likes

I’ve been getting this for clothing as well. After e-mailing moderation, they said that they ‘refreshed’ the assets but it didn’t change anything. Hopefully this gets fixed soon, if the asset itself gets approved then so should the thumbnail.