Moderation issue with players on my game

First off, I’m not sure whether this can be classified as a ‘website bug’, but it is serious nonetheless.

It has come to my awarness that a player has been banned due to using a sanctioned chat command in my experience (id: 9577399)


This command is part of a custom made Admin gamepass, and it is not a cheat nor an exploit. This particular case is just an example, and I in no way ask you to rectify this. I do believe that this is a ‘bug’ in the moderation and should be fixed.

This happened in Military Base Tycoon [SAVES PROGRESS] - Roblox); universe ID: 9577399
Encountered only once, 11-09-2023. Since I have millions of visits, and likely millions of commands issued this way this seems to occur only rarely (I may not be aware of all bans for this reason).

Reproduction (including guessing):
Play previously mentioned experience, while owning Admin pass (ID: 110573863)
Use commands that are noticable to other players (increased speed, size, changing health, teleporting etc); examples:

  • /health me 5000
  • /speed me 100
  • /tp player me

Get reported (massively?), triggering automatic system. I at least assume that manual reporting is required.
Get (temp) banned for using the any of the sanctioned commands in the chat.

Expected behavior is to just not be banned; it’s a sanctioned system.

Workaround is to not use the chat feature for commands, but create a separate GUI with a TextBox that can be used.

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Thanks for the report! We’ll follow up when we have an update for you.

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