Recently avatar bodies was opened up to UGC creators, while the feature is both exciting and fun to use it has been plagued with issues regarding moderation. Moderation take far too long and there seems to be a widespread problem with avatars being rejected even though majoirty of people who have made, have claimed that they had followed the validation criteria and passed it and rules in within the documentation and yet they are being rejected. It seems for me at least a little bit inconsistent as to what is causing the rejection. On one hand I thought maybe itās because I avatar is too muscular and maybe thats considered as too āsexyā but wait my other avatar has muscular body and so do others from other creator, the point being is that its hard to whats the main cause and it seems a bit inconsistent. Furthermore I upload a skeleton avatar, there was nothing that I can think that was inappriate about it, it passed validation. It wasnt sexualised (its a skeleton) nor was any gore/blood used to convey perhaps a zombie/undead theme eitehr way it was rejected. Another instance was a wasp humanoid that for one isnt even human so sexualization is already out of hte equation so again Iām left confused and feel as though theres a bug flagging appriate content as inapproriate. Further, avatars that are rejected, the slots remain used even thought an item wasnāt uploaded, this is very unfair and should be changed.
The image below is showing the avatars rejected on my UGC account
This image is showing a few of the avatars rejected
Skeleton: While the skeleton was rejected, I personally canāt see anything that could possibly be wrong with this in fact it simply a plain skeleton with nothing more or less on it.
The big arm person with creep dynamic head, was also rejected once not sure why its a body with anatomy, there are some on the avatar exist, it is covered approriately, the dynamic head was approved so that canāt be causing issues.
Wasp: the wasp is not even human so I dont really know what to say taht could have been the casue to that being rejected
Demon: Perhaps horns but its part of my avatar design and fits within the size limit, itās not sexualised or too revealing it simply a demon taht is a bit fat.
Deer: Possibly the ears, maybe its expected that it would be a separate accessory however some of roblox demos of avatar bundles (the goblin) has ears which move with the avatar so not 100% on the reason for that. There an awful amount of avatasr rejected that have left me utterly confused.
The rejection system is far too harsh, I mean we have to wait a very long time for moderation as it is very slow, having our items rejected (possibly because of a bug) is unfair, there needs to be an appeal system to for rejected avatars and perhaps this asking to much but a way to find out what the reason was. This appeal system for rejections is needed in this rare case as avatar bodies count to your daily limit even if you donāt put on sale or if the item gets rejected. Today I uploaded roughly 10, and about a good 4 got approved not to mention 2 of were from a different day.
Moderation is too slow atm that the daily limit is not able to keep up, Iām expecting to upload roughtly 300 avatars this month however I canāt if moderation canāt keep up
Expected behavior
I expect the avatar bundles/dynamic heads to go through QA as fast as regular accessories, I understand that avatar bundles is fairly new however there modertation with assets should have been tested before hand as they were with layered clothing (when creators were asekd to provide clothing items to be tested). For the avatar that have been rejected, I think extremly unfair to have them count as a slot to uploading avatars so I would also like for that slot to be returned (again this is only useful if moderation is fast enough to catch rejections in the few cases content violates TOS). I also would want moderation to be more consistent with the rejections. Youāre likely aware of thie issue however I thought it was important for you to know that this how I and a good chunk of the guilded users feel.
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