Return to the Company Guidebook.
We got answers! This document acts as a quick reference to your most asked queries. Explore clear, concise answers to common questions and find exactly what you’re looking for in no time. Got any questions that aren’t listed here? Check in with our management team on our server.
How do I begin my career at Molte?
To begin your career at Molte, join the Application Game and complete the Trainee Quiz. You must pass to successfully obtain the role of Trainee. Once you pass, you are automatically ranked. Once ranked, check the schedule to see when Orientation is hosted at the Training Game.
What is Orientation and where do I go?
Employee orientation is how new Trainees learn the ropes! This onboarding process is mandatory; you cannot work behind the counter without successfully completing this step. To attend, join the Training Game when one is hosted and complete the session.
How do I advance through the worker roles?
Upon successfully completing orders, you will gain Experience.
- Trainee is obtained via passing the Application.
- Junior Artisan is obtained via completing Orientation.
- Bistro Artisan is obtained by achieving 450 XP.
- Senior Artisan is obtained by achieving 900 XP.
- Team Lead is obtained by achieving 1800 XP.
I want to be management. What are my first steps to this process?
Management is a privilege granted to our most dedicated employees. Once you have attained a Team Lead position, ensure you consistently demonstrate high-quality performance and comply with the promotion criteria outlined in the Career Evaluation Guide.
- Interviews for these roles are conducted on a need basis.
I have questions regarding something in-game, where can I ask them?
Molte Support can be accessed in the Discord, where you can create a ticket and communicate with a member of Molte’s management directly. Response times may vary.
Disruptive customers are at the restaurant. What do I do?
Molte’s games are protected by a sophisticated moderation tool called Themis, which should handle the situation until support can join you to assist. Contact management through the Discord, take screenshots and provide details about the issue.
- If no management is available, ignore the disruptive customer.
- Remember to practice proper etiquette and adhere to the Code of Conduct.
Thank you for reading the Frequently Asked Questions document at Molte. We hope that it provides valuable insight to any questions that may have popped up. Rest assured that if your question is not here, we can surely answer it in our Discord server.
Best Regards, endotonix & 6sidi.
Last Updated on 07/02/2025 (MM/DD/YY).