Expected Behavior
Expected that the xlsx file would be available to download within 10 minutes, as per usual.
Actual Behavior
The xlsx gets stuck generating and never shows an error status. This is occuring for 3 games owned by Playmake that I tried to generate data for at the same time a few days ago.
Issue Area: Roblox Website Page URL:Murder Party - Roblox Impact: High Frequency: Constantly Date First Experienced: 2021-11-07 00:11:00 (-07:00)
Hi @SkyyOrbs , Thanks for the report!
The issue has been resolved now. You should be able to download your report.
Please let us know if there is any other issue.
It is possible the issue is due to the game having insufficient visits, but if this is the case surely it should state this on the website?
It is occurring on all my games including on some with 80k+ visits.
You can only generate per-month game stats if your game is decently popular, which is most likely at least 100+ concurrent users and X million visits in a month or two. I’m 100% in the wrong.
Hi! The issue has been resolved. Feel free to check if you are able to download the report for August 2021. If not, please let me know your universe so I can loop up for you. Thanks!