I recently did a fairly large update to my game. However, the game is now unplayable for my Xbox players; as a result, my game’s average playtime plummeted due to Xbox players freezing the minute they entered the game (to the point that the only way they could fix it was to force quit ROBLOX). The percentage of my game’s visits and revenue from Xbox wasn’t the biggest, but most of my competitors have Xbox support + every little bit of visits and revenue counts.
This is a video sent to me by a player of what happens when he joined on Xbox
I tested the game myself on my Xbox and it froze the second I joined. From what I have heard and seen, this issue has been going on for around a day or so. As a result, I have had to disable Xbox compatibility with my game.
Now, my game has changed a lot in this update but the team picking and welcome GUI have stayed the same, albeit with some minor performance changes to the scripts. A lot of those scripts are pretty old (and definitely inefficient) but have worked well for all platforms, until recently. I’m not sure if it’s those UI scripts or scripts from something else? All I know is the game music in my game continues to play during the freezing; it’s quite difficult to get output from Xbox players
--- team joining script
local mkt = game:GetService("MarketplaceService")
local RunService = game:GetService("RunService")
local teams;
---#game.Teams:FindFirstChild(v.Name):GetPlayers() <
repeat wait(0.1) teams = game.Teams:GetChildren(); until #teams >= 13 --- make sure all the teams load before people can join them
for a,b in pairs (teams) do --- this gets all teams and makes ui for each one, besides the default join one
if b ~= game.Teams["For Recruitment"] then
local clone = script.Parent.Parent.start:Clone()
clone.Parent = script.Parent
clone.Image = b.flag.Texture
clone.label.Text = b.Name
clone.Name = b.Name
clone.Visible = true
end
end
function switch(v) --- when a player picks a team, this fires the remote that will switch their team and respawn them
print("this works")
game:GetService("ReplicatedStorage"):FindFirstChild("Remote"):FindFirstChild("TeamEvent"):FireServer(game.Teams:FindFirstChild(v.Name))
print("this ok")
script.Parent.Parent.Parent.Parent.info.Visible = true
script.Parent.Parent.Parent.Parent.Parent.buttons.Enabled = true
script.Parent.Parent.Parent.Parent.team_Pick:Destroy()
game.StarterGui:SetCore("ChatMakeSystemMessage", {
Text = "[TIP]: You can lock your team to friends only by saying /lockteam!";
})
end
function start()
for i,v in ipairs(script.Parent:GetChildren()) do
if v.ClassName == "ImageButton" then
v.MouseButton1Click:Connect(function()
print("click!")
local locked = false
if game.Teams[v.Name]:FindFirstChild("locked") ~= nil then -- checks to see if someone locked their team to friends only.
if game.Teams[v.Name].locked.Value == true then
local who = game.Teams[v.Name].locked:WaitForChild("creator")
if not game.Players.LocalPlayer:IsFriendsWith(who.Value.UserId) then
locked = true
end
end
end
if locked == false then
if game.Players.LocalPlayer.Team == game.Teams["For Recruitment"] and mkt:UserOwnsGamePassAsync(game.Players.LocalPlayer.userId,11322392) then
if #game.Teams:FindFirstChild(v.Name):GetPlayers() < 4 then
switch(v)
else
script.Parent.Parent.ClickErrorSound:Play()
end
elseif game.Players.LocalPlayer.Team == game.Teams["For Recruitment"] and not mkt:UserOwnsGamePassAsync(game.Players.LocalPlayer.userId,11322392) then
if #game.Teams:FindFirstChild(v.Name):GetPlayers() < 2 then
switch(v)
else
script.Parent.Parent.ClickErrorSound:Play()
end
else
script.Parent.Parent.ClickErrorSound:Play()
end
else
script.Parent.Parent.ClickErrorSound:Play()
game.StarterGui:SetCore("ChatMakeSystemMessage", {
Text = "[ERROR]: You are not friends with the person(s) on this team!";
})
end
end)
end
end
end
game.Teams.ChildAdded:Connect(start)
start()
RunService.Heartbeat:Connect(function() --- checks constantly to see if any teams are open or closed now.
for i,v in ipairs(script.Parent:GetChildren()) do
if v.ClassName == "ImageButton" then
if mkt:UserOwnsGamePassAsync(game.Players.LocalPlayer.userId,9579784) and #game.Teams:FindFirstChild(v.Name):GetPlayers() > 2 then
v.Full.Visible = true
if v.players:FindFirstChild("player") then
for a,b in ipairs(v.players:GetChildren()) do
if b:IsA("TextLabel") then
b:Destroy()
end
end
end
elseif not mkt:UserOwnsGamePassAsync(game.Players.LocalPlayer.userId,9579784) and #game.Teams:FindFirstChild(v.Name):GetPlayers() > 1 then
v.Full.Visible = true
if v.players:FindFirstChild("player") then
for a,b in ipairs(v.players:GetChildren()) do
if b:IsA("TextLabel") then
b:Destroy()
end
end
end
else
if not v.players:FindFirstChild("player") then
for a,b in ipairs(game.Players:GetChildren()) do
if b.Team == game.Teams:FindFirstChild(v.Name) then
local x = script.Parent.Parent.player:Clone()
x.Parent = v.players
x.Text = b.Name
x.Visible = true
end
end
end
v.Full.Visible = false
end
end
end
end)
Here’s the welcome GUI script:
---- this script is pretty old and inefficient, i will say. however it was not associated with any issues, until now.
local frame = script.Parent
local player = game.Players.LocalPlayer
local UserInputService = game:GetService("UserInputService")
local mkt = game:GetService("MarketplaceService")
local tele = { --- old versions of the game players can be teleported to
tpmt2 = 981106912,
original = 3188475792,
old = 6380235528,
}
local gP = { ---- game passes
season_Pass = 11322392,
vip = 106923,
double = 5951606,
}
if UserInputService.GamepadEnabled then
frame.play.TextLabel.Visible = true
end
game.StarterGui:SetCoreGuiEnabled(Enum.CoreGuiType.Backpack, false)
UserInputService.InputBegan:connect(function(input, processed) --- this was specifically made for xbox so if they just want the gui to go away and not read, they can just press B
if input.UserInputType == Enum.UserInputType.Gamepad1 then
if input.KeyCode == Enum.KeyCode.ButtonB then
frame.Parent:Destroy()
game.StarterGui:SetCoreGuiEnabled(Enum.CoreGuiType.Backpack, true)
end
end
end)
for i,v in ipairs(frame.games:GetChildren()) do --- teleporting service
if v.ClassName == "ImageButton" then
v.MouseButton1Click:Connect(function()
game:GetService("ReplicatedStorage").Remote.SendPlayer:FireServer(tele[v.Name])
end)
end
end
for i,v in ipairs(frame.info:GetChildren()) do --- game passes
for a,b in ipairs(v:GetChildren()) do
if b.ClassName == "ImageButton" then
b.MouseButton1Click:Connect(function()
mkt:PromptGamePassPurchase(player, gP[b.Name])
end)
end
end
end
frame.play.MouseButton1Click:Connect(function() --- clicking the play button
frame.Parent:Destroy()
game.StarterGui:SetCoreGuiEnabled(Enum.CoreGuiType.Backpack, true)
end)
