After today’s Roblox incident, and I think before that as well, my game has been dropping in performance very fast, some players have reported that their FPS is dropping from 240 to 15 FPS, I asked them to send me a picture of their Micro Profiler, and it is very saturated. Additionally, the leaderboards among others are not loading correctly in the game, and besides that the console keeps repeating an error that says “Player:IsInGroup error: Player not in datamodel”.
Console:
Micro Profiler:
It seems to me that you have a script thats using an “old” player variable since the player left the game. My guess is you have some sort of loop connected to a playerAdded function referencing the player when he first joined → the loop is continuing to run even when the player left → so when it tries to update the players “PlayTime” it results in the above error.
As for the datastore warning, you’re sending to many request. This shouldn’t cause any performance issues but some data might fail to save due to roblox rate limits.
Aside from that are you sure you don’t have any other memory leaks? Are you disconnecting connections when not needed, etc?
Agreed with the above post: this seems more like inherent issues with your code making broad existence assumptions that are now being properly revealed rather than being related to the outage. Service outages are more likely to result in endpoints returning non-successful HTTP codes rather than standard code exceptions.
Please try to debug and supply us with information about your current implementations relating to the errors in your console before chalking up this problem’s cause being the outage.
Here’s the code in case you need it, @colbert2677 @Ze_tsu
-- SERVICES
local MarketplaceService = game:GetService("MarketplaceService")
-- VARIABLES
local GroupId: number = 13519293
local VIPGamePassId: number = 26793001
-- MODULE
local UtilsFunctions: Typedef do
UtilsFunctions = {
FormatPlaytime = function(playtime: number, mode: string): string
if mode == "round" then
local PlaytimeMinutes: number = (playtime - playtime % 60) / 60
playtime = playtime - PlaytimeMinutes * 60
local PlaytimeHours: number = (PlaytimeMinutes - PlaytimeMinutes % 60) / 60
PlaytimeMinutes = PlaytimeMinutes - PlaytimeHours * 60
local FormatSeconds: string = string.format("%02i", playtime)
local FormatMinutes: string = string.format("%02i", PlaytimeMinutes)
local FormatHours: string = string.format("%02i", PlaytimeHours)
if FormatHours == "00" then
if FormatMinutes == "00" then
return FormatSeconds
else
return FormatMinutes .. ":" .. FormatSeconds
end
else
return FormatHours .. ":" .. FormatMinutes .. ":" .. FormatSeconds
end
elseif mode == "complete" then
local PlaytimeMinutes: number = (playtime - playtime % 60) / 60
playtime = playtime - PlaytimeMinutes * 60
local PlaytimeHours: number = (PlaytimeMinutes - PlaytimeMinutes % 60) / 60
PlaytimeMinutes = PlaytimeMinutes - PlaytimeHours * 60
local FormatSeconds: string = string.format("%02i", playtime)
local FormatMinutes: string = string.format("%02i", PlaytimeMinutes)
local FormatHours: string = string.format("%02i", PlaytimeHours)
return FormatHours .. ":" .. FormatMinutes .. ":" .. FormatSeconds
end
return "XX:XX:XX"
end,
GetPlaytimeLevel = function(playtime: number, player: Player?): number
if player and player:IsA("Player") then
local success: boolean, playerOwnsVIP: boolean = pcall(function()
return MarketplaceService:UserOwnsGamePassAsync(player.UserId, VIPGamePassId)
end)
local ResultLevel: number = 0
local SecondsCycle: number = 180
if playerOwnsVIP then
SecondsCycle = 120
elseif player:IsInGroup(GroupId) then
SecondsCycle = 150
end
for level = 1, math.huge, 1 do
local LevelPlaytime: number = SecondsCycle * level
if LevelPlaytime > playtime then
ResultLevel = level
break
end
end
return ResultLevel
else
local ResultLevel: number = 0
local SecondsCycle: number = 90
for level = 1, math.huge, 1 do
local LevelPlaytime: number = SecondsCycle * level
if LevelPlaytime > playtime then
ResultLevel = level
break
end
end
return ResultLevel
end
end,
CreatePlayerLeaderstats = function(player: Player, playtime: number): ()
local LeaderstatsFolder: Folder = Instance.new("Folder", player)
LeaderstatsFolder.Name = "leaderstats"
local OriginalValuesFolder: Folder = Instance.new("Folder", LeaderstatsFolder)
OriginalValuesFolder.Name = "OriginalValues"
local LevelValue: NumberValue = Instance.new("NumberValue", LeaderstatsFolder)
LevelValue.Name = "Level"
LevelValue.Value = UtilsFunctions.GetPlaytimeLevel(playtime, player)
local PlaytimeDisplayValue: StringValue = Instance.new("StringValue", LeaderstatsFolder)
PlaytimeDisplayValue.Name = "Playtime"
PlaytimeDisplayValue.Value = UtilsFunctions.FormatPlaytime(playtime, "round")
local PlaytimeOriginalValue: NumberValue = Instance.new("NumberValue", OriginalValuesFolder)
PlaytimeOriginalValue.Name = "Playtime"
PlaytimeOriginalValue.Value = playtime
end,
}
end
-- EXPORTS
export type Typedef = {
FormatPlaytime: ((playtime: number, mode: string) -> string),
GetPlaytimeLevel: ((playtime: number, player: Player?) -> number),
CreatePlayerLeaderstats: ((player: Player, playtime: number) -> ())
}
-- RETURNS
return UtilsFunctions
I believe the issue for that specific error is from the player object you’re passing as an argument to your UtilsFunctions module. Could you send the code block for the “IncrementPlayerPlayerPlaytime” script on line 17.
Here it is:
LevelValue.Value = UtilsFunctions.GetPlaytimeLevel(PlaytimeOriginalValue.Value, player)