My shirt not being uploaded after paying to upload

Help and Feedback Platform Usage Support
#1

This is a support category for asking questions about how to get something done on the Roblox websites or how to do something on Roblox applications such as Roblox Studio.

I’m not sure if this is the right category, this is my first post so if it isn’t let me know!

You can write your topic however you want, but you need to answer these questions:

  1. What do you want to achieve? Keep it simple and clear!

I want to upload my shirt but it does not show up on the creator dashboard.

  1. What is the issue? Include screenshots / videos if possible!

    Red Hoodie Remade
    Red Hoodie Remade1024×1024 220 KB

    I wanted to upload this as a shirt and I already paid to upload it.

  2. What solutions have you tried so far? Did you look for solutions on the Developer Hub?
    I looked for solutions on the Developer hub but couldn’t find the same issue.
    After that, you should include more details if you have any. Try to make your topic as descriptive as possible, so that it’s easier for people to help you!

this is what my dashboard appears like

creations
creations1908×872 78.9 KB

I haven’t found any solutions yet!
Edit: its been 24 hours since i uploaded it I might just have to cut my losses and pay to upload it again.

2 Likes
#2

Has the shirt been reviewed by moderation? If it’s still pending then you have to wait.

2D Shirts in the Creator Dashboard are called Classic Shirts, if you haven’t looked there then you have to, “Avatar Items” then “Classics” and finally “Classic Shirts”.

1 Like
#3

I know where to look for it but I have waited over 20 hours for it to be reviewed, and it does not show up there. Edit: if it is being moderated, maybe the roblox logo on the top left is throwing of the bot.

#4

The only way I found to fix it is to just pay to upload it again :frowning_face: