I recently started an advertising campaign on the new Ads Manager, and it has received 0 impressions so far. This issue is occurring in 2 of my campaigns.
Campaign 1
Campaign ID: c7eaf603-3791-4e94-b0e8-a823ed799139
Experience Link: 👑 Empire Clash - Roblox
Campaign 2
Campaign ID: 343cbd0a-fc27-47c6-88fc-08c53e99ec7c
Experience Link: ⚓Navy Simulator - Roblox
Both campaigns were purchased with ad credits from Robux.
Expected behavior
I expect the ad campaign to start getting impressions after launching.
3 Likes
This is quite a big problem. Many users are getting almost no impressions at all despite spending quite a bit on the ad.
6 Likes
Howimetted
(Howimetted)
November 9, 2023, 4:45pm
3
Thanks for the report! We’ll follow up when we have an update for you!
3 Likes
colmidy
(colmidy)
December 15, 2023, 11:01pm
4
Hello! This issue has came back but differently. Now ads manager cant fully use my budget so I get few impressions and my budget isnt used up.
Before:
Now:
Reisdro_08
(Reisdro_08)
Closed
October 8, 2025, 6:23pm
5
Salutations!
This issue should be resolved by now. Please, if re-encountered, open a new Topic.
Have a nice day.