New Ads Manager Giving 0 Impressions

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#1

Hey developers, firstly I would like to apologise if this is in the wrong category - this seems to be the most fitting option.

Now, lets head to my main issue for writing this: I have just ran a sponsor on the new ADS MANAGER on Roblox, spending around 75 ad credits (R$20,000). The campaign started ~3 hours ago and I have only received 3 impressions.

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I’d like to know if this is perhaps data reporting back slowly or perhaps a potential issue which needs to be looked at deeper. This is a great concern for my game as it’s very new and the Roblox sponsors are a vital part of my promotion.

Thanks a lot for reading and I look forward to seeing your replies.

3 Likes
#2

There are a few problems that the new ads manager has. However, you were not charged for any of those impressions as (I believe) you are only charged per visit. I’m not sure why the impression count is so low, though.

1 Like
#3

Yea, I realised I won’t be charged so it’s not a massive issue in that regard. It’s just deeply concerning I’m missing out on potential game visitors.

1 Like
#4

Update:

After 7 hours I still only have 10 impressions for spending 20k Robux.

Urgent assistance needed.

#5

Post moved to Platform Usage Support. This was accidently made in the wrong topic.

Please send all new replies here