New bug preventing everyone to upload bundles and heads

Hi, I noticed today that Roblox thinks I have no FACS Data or less than 17 and I can tell you it’s not true.
Also many people are stuck with this error since several days.
For proof, I attempted to reupload an old bundle (no static head) which is already in the marketplace and I got the same FACS data error.
Also everyone is confused about that in the guilded server :

I can tell you for my last bundle head I have all the base poses :

I verified one by one. If you want to be sure I’m not wrong, you can use a template from the docs and try to upload it directly.
You’ll see that it won’t work.

A private message is associated with this bug report


this issue should be fixed now. If possible can you give me some of the head fbx files which were failing, so we can investigate further


Yes I can give in private message


This topic was automatically closed 14 days after the last reply. New replies are no longer allowed.